Analyst – Business Intelligence

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Royal Caribbean International brand has an exciting career opportunity for a full Sales Strategy Analyst reporting to the Sales Team.

This position will be working on-site from Miami, Florida. 

Position Summary:

The Analyst, Business Intelligence role plays a key role in our efforts by providing data and decision support to the Royal Caribbean Sales organization. Sales Analysts are responsible for both strategic and tactical initiatives related to Sales performance, promotional activities, and decision support as well as financial analysis and management.  The  Analyst role is responsible for the analysis, reporting and interpretation of sales data and providing information and recommendations to sales leadership on both regular and ad hoc bases.  The role will identify regional sales trends, forecast sales, lend analytical support to sales leadership in setting incentives/goals, and calculate and monitor performance to ensure sales effectiveness.  The role works in conjunction with Revenue Management and Marketing to ensure cohesiveness with corporate goals and initiatives 

Essential Duties and Responsibilities:

• Responsible for the gathering, analysis, and interpretation of data. Analyze sales data to identify trends (i.e. regionally, by product, by account, by market, or by segment.
• Develop, Implement and enhance high impact business reporting.
• Provide information and recommendations to leadership on both regular and ad-hoc basis. Provide analytical support on tactical and strategic special projects.  Prepare reports and presentations for all levels of the department.
• Develop productive working relationships with all Sales Managers, Directors, and Executives as well as peers and other colleagues within the department and cross-departmentally.

• Actively participate in the planning and reconciliation of various sales initiatives such as booking contests, bonus commission incentives, sweepstakes, and more

• Support Market Development Manager and Trade Strategy Account Executive with day-to-day analytic needs.
• Manage execution of all elements of projects to ensure timeliness, quality, and budgetary parameters are met.
• Perform other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge, and Skills:

• Bachelor’s degree (BA) from four-year college/university or at least a minimum of two-years’ experience in business analysis or related field is preferred.
• Analytical skills to interpret data trends.
• Proficiency in Microsoft Office, with strong skillset in Excel
• Knowledge of Coding language (SQL/Python), and Data Visualization programs ( Microsoft Power BI/Tableau)
• Computer knowledge and usage skills, with the aptitude to learn new technology.
• Must be detail oriented to ensure accuracy in data and analysis.
• Must have excellent verbal and written communication skills and the ability to organize and analyze large volumes of data, make sound business decisions/recommendations, and work independently.  
• Solid organization and project management skills, with the ability to multi-task
• The ability to work successfully as a team and independently.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.