Entegris

Supplies high-purity materials for semiconductors.

Field Service Engineer 1 - Field Services

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeSuwon-si, Gyeonggi-do, South KoreaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in electrical, electronic, mechanical, material, or chemical engineering is required.
Strong communication skills are required.
Strong analytical and organizational skills, including the ability to adapt to a dynamic work environment and manage multiple activities.
Proficiency in written and verbal English is desirable but presented as a plus.

Responsibilities

Conduct solid source delivery cabinet (SSDC) or liquid delivery system (LDS) shipment, installation, setup, troubleshooting, and maintenance for multiple customers.
Provide hardware parts replacement and software upgrade services in response to customer requests and development or improvement plans.
Replace ampoules, canisters, and cylinders based on standard operating procedures, including leak checks and pressure monitoring.
Study and understand the Material Safety Data Sheet (MSDS) when handling chemicals.
Own customer evaluations to ensure results are executed effectively, aligned with customer buying motives, and presented professionally.
Minimize customer complaints through smooth communication and quick responses.
Communicate with account teams, supply chain, business units, and research and development teams to address technical issues and work efficiently.
Train customers and fellow colleagues on relevant technical knowledge.
Assess and diagnose technical issues, perform effective repairs, and proactively improve system functionality to prevent future problems.

Desired Qualifications

Experience with vacuum valves, pressure gauges, mass flow controllers, regulators, fittings, and switches.
Experience with electrical controls, programmable logic controller modules, and relays.
Proficiency with Microsoft Word, Excel, PowerPoint, and MS Project.

Job Title:

Engineer I, Field Services

Job Description:

The Role:Engineer ,Field Services

Entegris is seeking aField Service Engineer,material solutionsdivisionwho will havetremendous visibility within the company,leadingefforts to solve our customers’ most challengingproblems and sellcustomer service.The Field Service Engineer will be assisting with liquid, solid, and gas equipment commissioning, troubleshooting, liquid/gas/solid canister changes, data collection, and facilitating prompt return of empty cylinders and canisters. Training will be provided to help the candidate increase competency and progress in the company.

In this role you will:

Conductsolid source delivery cabinet (SSDC) or liquid delivery system (LDS)shipment, installation, set-up, troubleshooting, and maintenance for multiple customers

Servehardware partsreplacement and software upgrade services for customer requests and development/improvementplan

Performampoule / canister/ cylinderreplacementwork based on SOP.The replacementworkincludes a leak check and pressure monitoring,etc..

When handling chemicals, be sure tostudyand understand theMaterial Safety Data Sheet(MSDS)

Own customer evaluations to ensure sharp execution so benefits of the results are aligned withcustomer buying motives and presented in a professional manner

Need to minimize customercomplaintthrough smooth communication and quick response

Communicate without barriers with account teams,supply chain, business units, and R&D teams in case oftechnicalissuesandto work efficiently.

Train customers and fellow colleaguesonrelevanttechnicalknowledge

Traits we believe make a strong candidate:

Bachelor’s degree in electrical / electronic / mechanical / material / chemical engineering is required

Smooth communicationskill isSTRONGLY required

Experience with vacuum valve, pressure gauge, MFC, regulator, fitting, switch,etc..is a plus

Experience with electrical controls, PLC modules, relays,etc..is a plus

Excellent analytical and organizational skills, including the proven ability to adapt to a dynamic work environment and manage multiple activities

Proficient with Microsoft Office (Word, Excel, PowerPoint, MS Project) is a plus

Proficient in written and verbal English is a plus

Your success will be measured by:

We are seeking a Field Service Engineer who demonstrates a strong commitment to continuous learning and professional development. The ideal candidate will possess the ability to assess and diagnose technical issues, perform effective repairs, and proactively improve system functionality to prevent future problems.

About the Company

Entegris

Supplies high-purity materials for semiconductors.

Entegris is a global supplier of high-purity materials and process solutions used in semiconductor, life sciences, and other technology-driven industries. It develops and supplies advanced materials, purification systems, and contamination-control technologies that are critical to manufacturing processes. Their products include materials and equipment to prevent microcontamination, such as gas purifiers and other purification solutions, which customers use to keep production lines clean and efficient. Entegris differentiates itself through a worldwide manufacturing and service footprint, enabling dependable supply chains, global customer support, and integrated solutions across multiple stages of the manufacturing process. The company’s goal is to help customers achieve consistent, high-quality production by delivering reliable, pure materials and contamination-control technologies at scale.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Billerica, MA
Founded: 1966

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