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Wing Assistant

Subscription-based virtual assistant services for businesses

Financial Assistant - Wealth Management

Administrative SupportConfirmed live in the last 24 hours
Part-timeDetroit, MI, USANo salary listedRemote

About the Job

Requirements

  • Strong working proficiency with a financial-services customer relationship management system.
  • Prior hands-on experience with financial account-opening and account-servicing platforms.
  • Working experience with Automated Customer Account Transfer Service or other account-transfer workflows.
  • Prior experience with insurance and/or employee-benefit administration platforms.
  • Real prior experience in financial-services operations, preferably in a financial-services or wealth-management back-office role.
  • Ability to manage multiple stakeholders and deadlines independently.

Responsibilities

  • Coordinate financial-account onboarding and manage account-opening documentation.
  • Process and track account transfers, including Automated Customer Account Transfer Service-related workflows.
  • Handle routine account-servicing requests and pending client paperwork.
  • Prepare and distribute approved client statements and documents.
  • Maintain and update customer relationship management records, logging all client communications accurately.
  • Schedule appointments and proactively support client follow-ups.
  • Coordinate employee-benefit plan administration across the plan provider, accountant, actuary, employer, and other involved parties.
  • Track and organize information required for tax filing and Employee Retirement Income Security Act-related plan administration.
  • Manage insurance paperwork, documentation, and status follow-ups, handling related administrative communication end-to-end.
  • Own outstanding requirements and coordinate multi-party workflows through to completion.
  • Take on additional administrative responsibilities as capacity and reliability are demonstrated.

Desired Qualifications

  • Experience with LPL Financial systems, subject to LPL access and compliance approval.

About the Company

Wing Assistant

Subscription-based virtual assistant services for businesses

Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.

Company size
1,001-5,000
Company stage
Seed
Total funding
$2.2M
Headquarters
Berkeley, CA
Founded
2018

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