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Selecta

Fully managed self-serve coffee, meals, beverages

Service Operator

Field ServiceConfirmed live in the last 24 hours
Full-timeBelvedere, UK£30.1k

About the Job

Requirements

  • Carry out necessary service on customer sites.
  • Be able to complete audits and quality checks.
  • Follow all health and safety regulations.
  • Provide a high level of customer care and maintain a presentable appearance.
  • Have permanent right to work in the United Kingdom.

Responsibilities

  • Ensure all vending machines are filled and cleaned to required levels in accordance with company guidelines.
  • Complete relevant stock and cash controls across the machine base and company vans.
  • Fix occasional machine faults, such as cup jams and blocked mixing bowls, and report all machine faults to the Service Desk.
  • Report accidents, unfit foods, and customer complaints to the Area Manager or Service Desk on the same day they occur.
  • Maintain a high level of customer care and conduct interactions courteously.
  • Complete regular audits and quality checks on machines as instructed by the Area Retail Manager, and share necessary follow-up actions with the Retail Merchandiser and Area Manager.
  • Report machines that fall below Automatic Vending Association hygiene standards to the Area Manager.

About the Company

Selecta

Fully managed self-serve coffee, meals, beverages

Selecta provides fully managed self-serve food and beverage solutions across Europe, operating smart fridges, vending machines, coffee systems and micro markets in workplaces and public spaces. It designs, stocks and services these units through a route-based distribution network and a mix of digital tools and on-site teams, allowing people to access meals, snacks and drinks on demand. The company stands out by offering end-to-end managed service at scale with a strong focus on sustainability through EcoJoy, responsible sourcing and circular solutions backed by a large network of service technicians. Its goal is to create millions of moments of joy every day by delivering convenient, self-serve experiences while advancing sustainability.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$418M
Headquarters
Cham, Switzerland
Founded
1957

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