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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Laboratory Assistant - General Laboratory

Diagnostics & Laboratory ProfessionalsUpdated on Nov 5
Full-timeMorristown, TN, USANo salary listedIn-person

About the Job

Requirements

  • No minimum education or prior experience is specified; candidates must demonstrate sufficient knowledge, skill, and ability to perform the essential tasks, typically equivalent to a high school diploma or GED.
  • Certification by NCA, ASCP, ASPT, or a comparable institution is desirable.

Responsibilities

  • Collect and properly handle venous and capillary blood specimens for inpatients and outpatients, prioritizing customer service and specimen collection.
  • Ensure customers’ safety and comfort and perform clerical, computer, and courier duties as required.
  • Transcribe medical orders promptly, order appropriate laboratory tests for patients, lab contracts, and specimens, and follow up verbal orders with requests for written orders.
  • Answer departmental telephone calls, transfer calls to the appropriate laboratory or pathology section, resolve problems, and assist physicians and staff in obtaining, faxing, or receiving laboratory test results by telephone while protecting confidentiality.
  • Use hospital information system, laboratory information system, and reference laboratory computer systems as appropriate for the facility.
  • Use manual systems for ordering, collection, verification, and charting during computer failures.
  • Process specimens, including accessioning, prioritizing tests, centrifuging, separating, logging, and following special collection requirements.
  • Collect venous and capillary blood samples, use aseptic technique for blood culture collection, label specimens accurately, and properly use the blood bank armband and labeling system.
  • Verify patient identity using the hospital armband and date of birth and by asking the patient’s name or asking the registered nurse to visually identify the patient.
  • Dispose of needles, sharps, and used gloves properly during phlebotomy.
  • Keep clerical and phlebotomy work areas neat and sanitary.
  • Participate in laboratory performance improvement activities and quality improvement initiatives as requested.
  • Comply with laboratory policies and procedures, including the Exposure Control plan, Chemical Hygiene Plan, Disaster Plan, Joint Commission standards, CLIA, and state regulations.
  • Serve as a resource for difficult blood draws when needed.
  • Follow policies, procedures, and safety standards; complete required annual education assignments; and work toward achieving goals and objectives.
  • Perform other duties as assigned.

Desired Qualifications

  • Preference may be given to individuals with a high school diploma or GED.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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