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Texans Credit Union

Member-focused credit union offering financial services

Administrative Assistant - C-Suite

Full-TimeUpdated on 10/24/2026
No salary listed
Senior
Richardson, TX, USA
In Person
Administrative & Executive AssistanceAdministrative Support

About the job

Requirements
  • Equivalent to a high school education.
  • At least five years of similar or related experience.
  • Highly organized, detail-oriented, attentive to details, and able to follow up effectively.
  • Strong project management skills and ability to multitask.
  • Self-motivated, with strong verbal and written communication skills and the ability to make independent decisions.
  • Advanced proficiency in Word, Excel, Outlook, and PowerPoint.
  • Intermediate to advanced personal computer and typing skills, including proficiency with Microsoft Office Suite.
  • Ability to interact professionally with members and business partners.
  • Ability to understand and apply corporate business protocol.
  • Discretion, sound judgment, ability to anticipate needs, and decision-making ability.
  • Ability to assess circumstances and situations and determine appropriate courses of action.
  • Ability to think creatively and innovatively.
  • Strong time management skills.
  • Ability to write meeting minutes or transcribe notes.
  • Strong customer service skills and ability to use tact and diplomacy when dealing with customers and business partners.
Responsibilities
  • Provide administrative support for the Executive Department.
  • Greet and direct guests and members to the appropriate staff member in person or by phone.
  • Coordinate executive-level meetings, including catering orders, delivery, setup, refreshment service, and cleanup for Board meetings, strategic planning sessions, Town Hall meetings, committee meetings, Leadership Team meetings, employee recognition meetings, and training sessions.
  • Assist with executive-level projects and calendar management for Senior Vice Presidents.
  • Manage Executive meeting room calendars and coordinate audiovisual setup and readiness in meeting rooms.
  • Manage catering, kitchen, and hospitality supplies, including monitoring inventory, ordering, receiving, organizing, and restocking.
  • Manage and maintain office supplies and equipment for Executive Staff on the seventh floor.
  • Perform general administrative functions for the Executive Department, including distributing daily mail and deliveries and arranging FedEx and courier deliveries.
  • Coordinate purchases through approved vendors and retailers for office supplies; meal-catering supplies; bottled water, beverages, plates, napkins, and other kitchen items; over-the-counter medication and first-aid items; and coffee service supplies and cutlery.
  • Order office supplies, maintain inventory, and support general office upkeep on the seventh floor.
  • Coordinate monthly coffee and breakroom inventory replenishment for floors one through seven with the Community Coffee representative, including the scheduled inventory review and order placement on the last Wednesday of each month.
  • Manage the Facilities Ticket process by maintaining tracking spreadsheets, monitoring status updates, coordinating follow-up activities, and ensuring timely resolution of outstanding items.
  • Prepare monthly employee service anniversary cards, EPIC certificates, and related recognition materials in coordination with Human Resources.

About the company

Texans Credit Union is a member-owned financial cooperative that provides banking services for individuals and businesses in Texas, including savings, checking, mortgages, loans, and other financial products. It operates by offering member-centric financial services through branches and online platforms, with processes designed to help members achieve goals such as buying a home, starting a business, or saving for retirement. Members’ deposits are insured by the NCUA, reflecting its status as a federally insured credit union. What sets Texans Credit Union apart is its emphasis on culture and community—combining a teamwork-driven, compassionate, and empathetic approach with the goal of helping members reach personal milestones, not just generating profits. Its mission centers on being a reliable partner in members’ financial journeys, aiming to support the community and treat members as people, not numbers.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Richardson, Texas

Founded

1953

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Simplify's Take

What believers are saying

  • 2025 organic membership grew 7.5%, twice the industry average.
  • McKinney branch breaks ground May 20, 2026, targeting fast-growing North Texas.
  • Member dividends topped $30 million last year, supporting retention and referrals.

What critics are saying

  • May 2026 integration temporarily closed Las Colinas branches and disrupted online access.
  • App reviews criticize Zelle removal, bill pay failures, and broken mobile deposits.
  • A successful credit union still risks member attrition if merger systems frustrate users.

What makes Texans Credit Union unique

  • March 2026 merger added Las Colinas branches, lifting Texans to 14 locations.
  • June 17, 2026 Forbes ranked Texans No. 1 credit union in Texas.
  • Texans launched Texans Two-Step checking and New Beginnings mortgages for first-time buyers.

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Benefits

  • Hybrid Work Options
  • Flexible Work Hours
  • Disability Insurance

Company News

Texans Credit Union
Sep 17th, 2026
Texans Credit Union promotes Matt Spieler to Vice President of Credit & Fraud Solutions.

Texans Credit Union promotes Matt Spieler to Vice President of Credit & Fraud Solutions. Richardson, Texas (Sept. 17, 2026) - Texans Credit Union announced the promotion of Matt Spieler to Vice President of Credit & Fraud Solutions, expanding his leadership responsibilities across the credit union's Collections and Fraud departments. As Vice President of Credit & Fraud Solutions, Spieler will provide strategic leadership over the Collections and Fraud departments. He will also oversee delinquency and recovery operations and work closely with other departments to develop proactive solutions that support Texans Credit Union's financial health while continuing to deliver exceptional service to members. "Matt's leadership and commitment to understanding our organization have made him an invaluable part of Texans for more than a decade," said David Frazier, CEO of Texans Credit Union. "His experience and dedication to our members make him the perfect person to lead these critical areas as we continue to strengthen our approach to risk management and member financial security." Spieler, who previously served as Director of Collections, brings nearly 15 years of experience with Texans Credit Union. Throughout his tenure, he has demonstrated leadership and expertise, protecting the credit union from losses and enhancing member security. As Director of Collections, Spieler oversaw the Collections department, maintaining high standards of performance and efficiency while advancing technology to enhance member communications. About Texans Credit Union Texans Credit Union is a full-service, not-for-profit financial institution that has served Texas since 1953. Dedicated to enriching the lives of Texans by making credit union membership mean more, the credit union offers a complete suite of banking, lending, and investment services supported by intuitive digital tools and personal, local service. Texans Credit Union fosters a people-first culture that values expertise, care, and innovation in every member interaction. It is recognized by Forbes as the No. 1 in-state credit union in Texas as well as by Newsweek as one of the best regional credit unions in the country. To learn more, visit texanscu.org.

PR Newswire
Jun 17th, 2026
Texans Credit Union ranks No. 1 in Texas on Forbes' best-in-state list

Texans Credit Union has been named the top credit union in Texas by Forbes' America's Best-In-State Credit Unions 2026 list. The ranking, produced with market research firm Statista, surveyed approximately 26,000 consumers nationwide who evaluated financial institutions on trust, member service, financial guidance, digital experience and overall satisfaction. The Richardson-based credit union has received multiple accolades this year, including recognition on Newsweek's America's Best Regional Banks & Credit Unions list and The Dallas Morning News' Top 100 Places to Work for the third consecutive year. CEO David Frazier was named 2025's top leader amongst midsize companies. Founded in 1953, Texans Credit Union recently expanded its branch network, introduced new products and invested in technology whilst maintaining its focus on personalised service across Texas.

Texans Credit Union
May 20th, 2026
Texans Credit Union breaks ground on new McKinney branch, its first newly built branch in nearly 2 decades.

Texans Credit Union breaks ground on new McKinney branch, its first newly built branch in nearly 2 decades. New freestanding branch on West University Drive reflects the credit union's continued investment in one of North Texas' fastest-growing communities. MCKINNEY, Texas (May 20, 2026) - Texans Credit Union has officially broken ground on a new branch in McKinney, its first newly built location in nearly two decades. The branch, located at West University Drive and Bois D'Arc Road, is expected to open in early 2027 and will bring the credit union's overall branch footprint to 15 locations. The groundbreaking comes during a period of sustained growth for Texans Credit Union, which reported organic membership growth of 7.5% in 2025, twice the industry average. In just the past five years, the number of members who choose to bank with Texans has grown by 26%. "The upgrades we've made to digital and personal experiences in recent years have enabled us to grow sustainably and expand thoughtfully," said David Frazier, president and CEO of Texans Credit Union. "McKinney continues to experience tremendous growth, and our expanded presence means more North Texas families will have access to a financial institution that's genuinely invested in their success." North Texas ranks among the fastest-growing regions in the country, fueled by corporate relocations, population growth, and a strong job market. McKinney sits in the center of the regional corridor, seeing extraordinary growth, making it a strategic priority as Texans Credit Union pursues measured branch expansion to serve its members in the areas where they live and work. The new branch will offer the McKinney community the full suite of banking, lending, and investment services that all Texans Credit Union members benefit from, including its first-time homebuyer mortgage program designed to help Texans get into their first homes comfortably with little to no money down. In the last year, the credit union has also launched its Texans Two-Step checking account, which offers members a checking account linked with a high-yield savings account. In just the last year, Texans Credit Union returned more than $30 million in dividends to its members, including through reduced fees and better rates. About Texans Credit Union Texans Credit Union is a full-service, not-for-profit financial institution that has served Texas since 1953. With a mission to empower members to manage and advance their financial lives, Texans offers a complete suite of banking, lending, and investment services supported by intuitive digital tools and personal, local service. The credit union fosters a people-first culture and has been recognized for three consecutive years as a Top Workplace by The Dallas Morning News. Its member service approach is rooted in expertise, care, and innovation in every interaction. To learn more, visit texanscu.org. Media Contact Erin Consler Texans Credit Union [email protected] | 214.533.6446

PR Newswire
Mar 2nd, 2026
Texans Credit Union Merges With Las Colinas Federal Credit Union To Drive Expansion Across North Texas

/PRNewswire/ -- Texans Credit Union today announced its merger with Las Colinas Federal Credit Union, expanding the organization's branch network, service...