Service Technician
KION Group
Service Technician
KION Group
Forklift, warehouse equipment and software solutions
Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide.
Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa. We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team.
Interested in working with advanced warehouse automation systems? As a Service Technician, you will perform preventive and corrective maintenance on automated systems such as ASRS, order fulfilment, and sortation solutions to ensure reliable operations. Working closely with the service team, you will troubleshoot equipment faults, support system performance, and help maintain a safe and efficient working environment. If you enjoy hands‑on technical work and solving equipment issues in a fast‑paced automation environment, join our dynamic team in Taiwan today!
Carry out preventive and corrective maintenance or repair of Automated Storage & Retrieval Systems (ASRS), Order Fulfilment (OFS) and Sortation systems.
Communicate effectively with all Dematic team members including Service Manager, Maintenance Supervisor and Engineers
Maintain effective working relationships with all Dematic team members.
Resolve within a reasonable time any equipment faults and ensure quality of work.
Report faults in a timely manner to your Service Manager
Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace.
Correct utilisation of appropriate personal protective equipment.
Compliance with workplace policies and procedures for risk identification, risk assessment and risk control.
Active participation in activities associated with the management of workplace health and safety.
Ensure all paperwork is completed and submitted on time and correct.
Actively participate in a safe working culture.
Inspect completed work to check that repairs have been completed correctly and that machinery and equipment conform to specifications and safety standards.
Complete all allocated tasks assigned by Service Manager.
Experience in computerised maintenance systems
Experience in pneumatic/hydraulic systems
PLC experience in Siemens S7 and SCADA WIN CC will be beneficial
Ability to read and interpret electrical and mechanical drawings.
Understanding of OH&S requirements.
Ability to work in isolation, make decisions and be results driven
Ability to develop and maintain effective on-going relationships
Good customer-focused mindset and management skills
Excellent verbal, written and inter-personal communication skills
Great team player and able to work collaboratively
Ability to think outside of the box when solving problems
Tertiary education (Degree) or Diploma in areas of Electrical / Mechanical / Electromechanical Engineering
2-3 years’ of service experience in control engineering / industrial automation (conveyors) / maintenance of plant/machinery/material handling equipment is advantage.
Open to fresh graduates with relevant degrees.
General good attitude and workplace behaviour
Open to night shift duties.
Forklift, warehouse equipment and software solutions
KION Group provides forklifts, warehouse equipment, and integrated automation, along with software to optimize supply chains. It sells and leases industrial trucks, offers automated storage/retrieval and warehouse management software, and provides financing and digital transformation services through KION Digital. Its strength comes from a broad brand portfolio (Linde MH, STILL, Dematic, Baoli, Fenwick, OM, Voltas) delivering end-to-end intralogistics across hardware, software, automation, and services for real-time, secure operations. The goal is to help customers improve efficiency, accuracy, and visibility in their supply chains by tightly integrating material handling with digital tools and services.
Explore more opportunities at KION Group