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Yale University

Yale University

Research university in New Haven, CT

Associate Maintenance Planner

Full-Time
$90k - $165.8k/yr
Senior, Expert
Bachelor's
New Haven, CT, USA
In Person

About the job

Requirements
  • Strong knowledge of standard practices and methods in the mechanical, electrical, plumbing, and structural trade professions, with the ability to create physical plant staffing and material/supply models and coordinate planning and scheduling activities.
  • Experience with performance management and feedback, creating and directing customer-focused facility and customer service teams, and supervising in a unionized environment.
  • Experience with financial matters related to facility maintenance, operations, and project engineering, including preparing, maintaining, and presenting scheduling documents and financial spreadsheets.
  • Ability to develop and implement sustainable programs and initiatives.
  • Knowledge of computerized maintenance management systems for data collection, analytics, and key performance indicator tracking.
  • Ability to develop and improve processes and manage multiple projects and deadlines.
  • Experience working in a campus environment with multiple buildings, structures, and service environments, including science and laboratory buildings.
  • A bachelor's degree in a related field and seven years of related experience, or an equivalent combination of education and experience.
Responsibilities
  • Provide coordination and support for resource planning and project planning efforts to inform operating and capital decisions.
  • Analyze feedback across the Facilities Operations community and discuss processes affecting the area of responsibility.
  • Develop staffing models and job plans to address new needs and coordinate priorities.
  • Participate in and coordinate with stakeholder groups including the Capital Project Group, Emergency Operations Team, Campus Events, Residential Colleges, Environmental Health and Safety, and Risk Management.
  • Develop, conduct, and manage safety and quality assurance programs and audits to evaluate processes, manpower efficiency, work implementation, and improvement opportunities.
  • Coordinate, develop, and refine operations and maintenance responsibilities and methods in alignment with industry best practices and University sustainability goals.
  • Develop planning and services for mechanical, electrical, plumbing, and structural trade services across University buildings, including building- and department-level service agreements and coordination with site directors, Capital Projects and Planning, Facilities leadership, contractors, and vendors.
  • Develop and document service delivery processes, including preventive maintenance programs, emergency response, and support for special events and activities.
  • Integrate University safety protocols into operations and maintenance practices and maintain regulatory and environmental compliance through training and management.
  • Review construction project requirements and determine supervision and frontline staffing needs, work methods and procedures, tools, equipment, and materials.
  • Develop plans and processes for staffing and resource management across multiple Facilities Operations work units and campuses.
  • Provide organizational and procedural support for campus site directors, associate directors, area managers, supervisors, and frontline staff.
  • Assist with asset and information management using the computerized maintenance management system AssetWorks and other systems to improve data transparency and service performance.
  • Oversee third-party maintenance agreements when required.
  • Develop reports and prepare and conduct presentations for Facilities senior leadership.
  • Support campus site directors in developing department budgets, including staffing models, capital equipment acquisition, inventory review, obsolescence determination and renewal, and supply management.
  • Evaluate performance and conduct training by collecting, monitoring, tracking, and analyzing productivity, effectiveness, efficiency, and sustainability metrics and performance indicators.
  • Develop and execute strategy with internal and external collaborators and leadership.
  • Recommend structural or programmatic adjustments, changes, or additions based on organizational missions, goals, and objectives.
  • Advise leadership on strategic, development, and communications issues related to research and policy development opportunities.
  • Manage partnerships with local, state, national, and nongovernmental organizations focused on health research, policy development, and implementation.
  • Identify opportunities to expand programs within Yale and among academic and nonacademic organizations locally and nationally.
  • Seek external funding opportunities and assist with grant proposal submissions.
  • Develop new programs and funding, catalyze program development across the University and with external collaborators, and develop metrics to measure program success.
  • Direct communications to promote program visibility through strategic outreach, conference attendance, special events, media, and other channels.
  • Initiate, design, and manage program communications and promote outreach, philanthropic, and collaborative support.
  • Execute communications efforts for the program and contribute to managing program website content and editorial changes.
Desired Qualifications
  • Facilities maintenance accreditation such as APPA Certified Educational Facilities Professional, Building Owners and Managers Association Certified Manager of Commercial Properties, or International Facility Management Association Certified Facility Manager.

About the company

Yale University is a private research university in New Haven, Connecticut. It provides undergraduate, graduate, and professional education alongside research, scholarship, and public engagement.

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