Director, Product Design - Digital Channels
About the job
- At least 12 years of experience.
- Previous experience in regulated or complex spaces such as finance, health, or insurance.
- A portfolio is required and should demonstrate the described design expertise, including a high-quality end product led by the candidate.
- Experience or demonstrated expertise in UX design, user research, system thinking, interaction and information design, visual and user interface design, and design systems.
- A portfolio may include a Figma link with open view access.
- Lead and shape the design vision, strategy, and execution for a critical product space.
- Define user experiences that deliver value to clients and drive user-centered, elegant solutions to complex problems.
- Serve as the primary user experience and design subject matter expert, influencing product design direction and decisions.
- Develop and implement design strategies aligned with the firm's business goals and ensure design excellence in deliverables.
- Lead and mentor designers, fostering their growth and professional development.
- Guide comprehensive user research, including surveys, interviews, and heuristic evaluations.
- Define and review user personas and translate research findings into actionable insights.
- Advocate for integrating user feedback and insights to improve user experiences.
- Drive the creation of workflows and patterns that support exceptional customer experiences.
- Oversee concepts, wireframes, storyboards, and prototypes supporting product design goals.
- Direct and implement visual styles for products and maintain user interface and visual design standards.
- Contribute to and refine design systems, guidelines, and standards for scalability and efficiency.
- Develop strategy for using a large-scale design system while maintaining product flexibility and creativity.
- Build relationships with stakeholders, product managers, engineers, and cross-functional teams to align design initiatives with business and technical goals.
- Promote user-centered design principles and the business value of design.
- Provide guidance to teams outside the design team and stay current with industry trends and UX and design practices.
- Present design strategies, insights, and decisions to senior leadership to drive consensus and buy-in.
- Foster innovation and collaboration across teams.
About the company
BNY safeguards financial assets and runs investment services for institutions, investment firms and wealthy clients around the world. Its custody business keeps clients' securities safe and handles the records and transactions needed to administer investment funds. Banks and brokers use its systems to settle trades, manage collateral and send payments, while its investment and wealth businesses manage portfolios and advise clients. It earns servicing and management fees as well as interest on loans and securities funded by client deposits. BNY traces its roots to the Bank of New York, founded by Alexander Hamilton in 1784, and is headquartered in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1784
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Simplify's Take
What believers are saying
- BNY's growth funds expansion: July 2026 results showed quarterly revenue rising 13% to $5.7 billion.
- BNY is opening payment channels: September 2026 Pay-to-Wallet connected banks to retail wallets, with Kookmin among initial users.
- Analysts build transferable skills: BNY's 24-month program combines rotations, mentoring and AI learning pathways.
What critics are saying
- Staff stability has weakened: February 2026 reporting shows BNY headcount fell 7% in 2025.
- Investment demand weakened: BNY reported $17 billion of net outflows in the quarter ending March 2026.
- Investment fees face pressure: BNY reports demand shifting toward lower-fee asset-management products and performance-based charges.
What makes BNY unique
- BNY anchors institutional finance: its custody and administration footprint reached $62.6 trillion in June 2026.
- BNY occupies critical government-market plumbing: it is the primary provider of U.S. government securities clearance.
- BNY reaches brokerage customers through Pershing: its clearing platform supports 8.6 million global client accounts.
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Benefits
Health Insurance
Paid Vacation
Flexible Work Hours
Remote Work Options
Unlimited Paid Time Off
Company News
BNY will report third-quarter earnings on Thursday before market open. Analysts expect revenue to grow 9.6% year on year, compared with a 9.1% rise in the same quarter last year. Last quarter, the company beat revenue expectations with $5.70 billion, up 13.3% year on year. It also beat analysts' earnings per share estimates, and has a history of topping Wall Street forecasts. Among peers, Goldman Sachs reported 23% revenue growth, beating estimates by 11.5%. Jefferies posted 8.5% growth, topping estimates by 1.1%, and its shares fell 1.3%. BNY shares are down 10.7% over the last month, against a 5.5% average fall for capital markets stocks. The average analyst price target is $163.47, versus a share price of $140.78.
Digital Asset, the creator of the Canton Network and a leader in privacy-enabled blockchain technology for global financial markets, today announced a new strategic investment from BNY, iCapital, Nasdaq, and S&P Global
Luminary, an AI-native wealth transfer and administration platform, has raised $22 million in Series A funding led by Ten Coves Capital. The round included participation from BNY and 8VC, bringing total funding to nearly $32 million since launching in 2021. The platform ingests estate documents and converts them into structured data that powers workflows for financial advisors, trust companies, law firms and accounting firms. This helps them scale guidance on tax-efficient wealth transfer strategy and trust administration. Luminary currently supports client assets totalling more than $500 billion. Customers include Caprock, IEQ Capital and Wealth Enhancement Group. The funding will be used to expand AI capabilities, integrations and administrative workflows, whilst growing the sales and business development teams.
BNY Mellon, the world's largest custody bank, oversees $62.6 trillion in client assets, primarily from pension funds, mutual funds, and other institutional investors. The bank generated $5.7 billion in revenue in the second quarter, up 13% year over year, with 70% derived from asset custody and servicing fees. Custody banks hold and service assets for large institutional customers, operating with a fee-based business model that generates reliable earnings across market cycles. BNY Mellon's fees increase as asset levels rise through appreciation or net inflows. The bank also earns revenue from investment management and interest income from sweep accounts, where idle client cash is invested in high-yielding instruments. As one of a handful of major custody banks, BNY Mellon benefits from a competitive moat and has been the best-performing bank stock over the past five years.
Bank of New York Mellon Corp acquired a new stake in The Pennant Group, Inc. (NASDAQ:PNTG – Free Report) during the 2nd quarter, Holdings Channel reports. The institutional investor acquired 114,332 shares of the company’s stock, valued at approximately $4,225,000. Other hedge funds also recently made changes to their positions in the company. Caitong International […]