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Full-Time

Software Engineer II

Voice

Posted on 4/19/2024

Five9

Five9

1,001-5,000 employees

Cloud contact center solutions provider

Data & Analytics
Consulting
Enterprise Software
AI & Machine Learning

Mid

Remote in USA

Category
Backend Engineering
Software QA & Testing
Software Engineering
Required Skills
Git
Docker
AWS
Google Cloud Platform
Requirements
  • 3+ years professional experience in software development, with some being written in C and/or C++.
  • Deep understanding how to build and deploy containers, using tools such as Docker.
  • Passion for creating, troubleshooting, and optimizing CI/CD workflows (e.g. GitHub Actions or Gitlab CI).
  • Experience with public cloud technologies (e.g. AWS or GCP).
  • Ability to methodically troubleshoot complex systems.
  • Excellent communication and organization skills, and a sense of ownership.
Responsibilities
  • Crafting high performing, scalable, and resilient mission critical services for the contact center platform.
  • Combining existing knowledge with new learnings to create bespoke solutions for customers and partners.
  • Troubleshooting and optimizing CI/CD workflows.
  • Methodically troubleshooting complex systems.

Five9 is a leading provider of cloud contact center solutions, offering a platform that integrates digital engagement, analytics, workflow automation, and practical AI to enhance customer experience. The Intelligent Cloud Contact Center is designed to be reliable, secure, compliant, and scalable, empowering businesses to increase productivity and achieve tangible business results.

Company Stage

IPO

Total Funding

$874.1M

Headquarters

San Ramon, California

Founded

2001

Growth & Insights
Headcount

6 month growth

11%

1 year growth

13%

2 year growth

20%
INACTIVE