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Caribou Coffee

Specialty coffeehouse chain with franchising

Team Member

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeBaxter, MN, USAIn-person

About the Job

Requirements

  • Must be at least 16 years of age.
  • Must be able to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs.
  • Must have a customer service mindset.
  • Must be able to work in a fast-paced environment.
  • Must have an interest in coffee and hospitality and be willing to work as part of a team.

Responsibilities

  • Deliver guest service that builds real connections through active listening, personal attention, and small moments that make someone's day.
  • Hand-craft beverages and prepare food according to standard recipes, customizing items to guest preferences.
  • Move confidently between barista, greeter, and other roles as the shift requires, taking on needed tasks in the moment.
  • Take orders and manage the cash drawer accurately, following cash-handling, safety, and security standards.
  • Keep the coffeehouse clean, organized, and well-stocked while meeting operating standards for quality and safety.
  • Anticipate what a guest or teammate needs and act before being asked.
  • Make recommendations to guests based on product knowledge.
  • Resolve problems when appropriate and ask a leader for support when needed.
  • Take direction from leaders and balance multiple priorities.
  • Arrive on time for every scheduled shift and maintain reliable, consistent attendance.
  • Demonstrate the core values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve with Love.
  • Bring engaging energy to the shift and help make it fun for teammates and guests.
  • Maintain a learner's mindset and continuously sharpen skills and improve.
  • Be a dependable teammate, remain steady under pressure, and ask for help when needed.
  • Take ownership of the impact on people around them.

Desired Qualifications

  • Restaurant, retail, or guest-service experience is preferred.

About the Company

Caribou Coffee

Specialty coffeehouse chain with franchising

Caribou Coffee sells specialty coffee, espresso-based drinks, teas, and food through company-owned cafes, franchised locations, non-traditional sites, and a consumer-packaged goods line. It uses a multi-channel approach and a loyalty program called Caribou Perks to reward frequent customers. Its differentiators include serving 100% Rainforest Alliance Certified coffee since 2012 and a welcoming, adventurous brand that operates within the Panera Brands structure for shared resources. Its goal is to expand its footprint and product offerings while keeping sustainable sourcing and strong customer loyalty.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Brooklyn Center, MN
Founded
1992

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