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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Outpatient Facility Coder

Clinical Support & Patient AdministrationPosted on Nov 5
Full-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

  • Five or more years of coding experience.
  • RHIA, Coding, or RHIT certification is required.

Responsibilities

  • Provide leadership, direction, and training for the coding staff, serving as user advocate between Health Information Management, Clinical Effectiveness, and Registration.
  • Oversee coding staff by monitoring, reviewing, and auditing their work to ensure accountabilities and performance criteria are met.
  • Develop and maintain departmental and hospital coding policies and procedures, and implement new policies and procedures.
  • Educate and assist physicians, clarifying coding versus clinical issues.
  • Work with Registration and Business Office personnel to resolve claims, coding, pre-certification, and denial appeal issues, and verify appropriate chargemaster rates are used.
  • Review medical record documentation to ensure it supports diagnostic and procedure codes billed on UB 92 or HCFA 1500 forms.
  • Educate coding staff and physicians about regulatory changes and identified deficiencies.
  • Monitor claim rejections and assess denial types related to coding and documentation, outpatient registration, and receipt of physician orders.
  • Attend meetings and provide input on coding, medical documentation, reimbursement, medical billing, and regulatory requirements.
  • Increase awareness of compliance related to coding and documentation.
  • Facilitate and coordinate coding staff education on coding, documentation, case mix, and denials.
  • Increase understanding of APCs, DRGs, case mix, and denials, and educate coding staff on documentation needed to support DRG, APC, medical necessity, ROM, and SOI.
  • Integrate documentation, coding, and oversight to ensure accurate reimbursement.
  • Review records to verify that correct codes have been assigned.
  • Assist with insurance-requested audits and provide the supervisor with information about inaccurate or missing documentation.
  • Review DRG/APC classifications and educate staff to maximize care-level assignment for increased reimbursement.
  • Keep current on local, state, and federal regulations and coding guidelines; communicate coding guidelines to the Health Information Manager and implement corrective actions to minimize financial risk.
  • Work with the Denials Elimination Group and address physician-specific issues affecting denials.
  • Ensure LCDs/NCDs are followed by admissions and hospital personnel so qualifying diagnoses cover tests and procedures.
  • Analyze denials and coordinate appeals.
  • Ensure corrective actions are taken to prevent recurring denials.
  • Follow policies, procedures, and safety standards; complete annual required education; work toward goals and objectives; and participate in quality improvement initiatives as requested.
  • Perform other duties as assigned.

Desired Qualifications

  • Registered Health Information Technologist certification is preferred.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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