DevOps Delivery Lead

ImagineX is a tech company that deploys AI-assisted teams to build and secure mission-critical enterprise solutions with our clients – spanning software, data, and AI. Structured like a software company, not a traditional consultancy, we blend deep technical expertise with authentic values, achieving world-class satisfaction (NPS 91). Our dedicated teams specialize in software, data, and AI across the U.S. and LATAM, bridging the gap between boutique agility and enterprise scale.

This is a full-time, Columbus, OH–based position that requires onsite visits with the client 5 days a week.

ImagineX is seeking a proactive, hands-on engineer/technical project manager to run our DevOps and Site Reliability Engineering (SRE) projects. In this role, you will combine a strong technical engineering background with natural leadership capabilities, driving operational excellence through three core pillars: CI/CD automation & code quality, observability & metrics, and comprehensive engineering management. 

Core Focus Areas:

1. CI/CD Pipelines & Code Quality: Spearhead pipeline automation, release engineering, and deployment strategies while ensuring engineering teams adhere to proper coding standards, maintain clean architecture, and implement robust automation frameworks.
2. Observability & Metrics: Drive data-driven reliability by establishing and overseeing advanced observability frameworks—including metrics, logging, tracing, and SLO/SLI tracking—to proactively detect issues and optimize system performance.
3. Engineering Leadership & Stakeholder Management: Leverage your deep engineering experience to manage, mentor, and organize high-performing technical teams, applying strong project management rigor while seamlessly bridging technical execution with executive and non-technical stakeholders.

Key Responsibilities:

• Engineering & Team Management: Direct management of DevOps and SRE engineers. Drive performance management, career development, resource allocation, and day-to-day organization/project management.
• CI/CD & Technical Oversight: Oversee the architecture and setup of robust CI/CD pipelines, deployment automation, and infrastructure modernization, ensuring engineering teams maintain proper coding practices and technical rigor.
• Observability & Reliability Frameworks: Champion system visibility by architecting comprehensive observability, monitoring, and metrics solutions to ensure high availability and rapid incident response.
• Stakeholder Engagement & Communication: Act as the primary technical liaison between client leadership, executive sponsors, and the core delivery team. Translate complex engineering concepts into clear business outcomes for non-technical stakeholders while managing expectations and removing blockers.
• Practice Growth & Delivery Proactivity: Proactively identify delivery risks, architectural bottlenecks, and opportunities for continuous improvement across software, data, and AI solutions.

Qualifications & Experience

• Engineering & Technical Background: 5+ years of hands-on engineering experience in software, DevOps, or SRE, combined with leadership in technical program management or engineering management.
• CI/CD & Coding Expertise: Demonstrated experience designing, setting up, and optimizing CI/CD pipelines, paired with a strong understanding of proper coding standards, code quality, and infrastructure-as-code principles.
• Observability Mastery: Deep familiarity with modern observability stacks, metrics-driven monitoring, telemetry, logging, and tracing tools (e.g., Prometheus, Datadog, Grafana, OpenTelemetry).
• Stakeholder & People Leadership: Exceptional organizational and communication skills with a proven track record of leading technical teams and successfully interfacing with both technical engineers and non-technical business stakeholders.
• Proactive Drive: Self-starter mindset with the ability to build structure out of ambiguity, champion best practices, and drive continuous improvement initiatives independently.

This role is based in the US and only open to citizens and permanent residents of the US who do not require visa sponsorship.