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Lyra Health

Concierge digital mental health for employees

Consultor Emocional Cognitivo-Conductual

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, Mexico

About the Job

Requirements

  • A Psychology degree (Licenciatura) and professional license are required.
  • At least 3 years of clinical experience providing cognitive behavioral therapy and/or systemic therapy, excluding internships or social service.
  • Availability to complete approximately one month of paid training, Tuesday–Friday 10:00–18:00 and Saturday 8:00–16:00.
  • Strong punctuality and professionalism are required.
  • Active listening, clear verbal communication, and excellent writing and spelling are required.
  • Ability to anticipate and identify situations, take initiative, work autonomously and collaboratively, and use available tools efficiently to resolve issues, improve processes, and achieve objectives.
  • Crisis intervention proficiency is required.

Responsibilities

  • Provide quality psychological care to Lyra Mexico and Central America clients using evidence-based interventions.
  • Help clients manage emotional well-being through short-term therapeutic care.
  • Provide a professional and smooth therapeutic experience.
  • Record provided care in the institutional platform and perform related administrative tasks.

Desired Qualifications

  • Experience in customer service or a call center is desirable.
  • Experience using digital clinical records is desirable.
  • Call center experience or experience providing therapy by telephone is desirable.

About the Company

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Lyra Health

Concierge digital mental health for employees

Lyra Health provides employer-sponsored mental health care through a global network of vetted providers. It offers a concierge experience with access to self-guided programs, coaching, therapy, and medication management, available in-person, by video, or via text. A 24/7 in-house care navigator helps employees navigate care. Businesses pay for access to Lyra’s services, with the aim of reducing overall healthcare costs through better mental health support. The company differentiates itself with a large, globally distributed provider network (20,000 providers in 200+ countries) and a focus on a personalized, plumber-to-care experience for each employee, combining flexible care options, accessibility, and support. The goal is to improve employee well-being while delivering potential cost savings to employers by addressing mental health needs at scale.

Company size
1,001-5,000
Company stage
Series F
Total funding
$690.1M
Headquarters
Burlingame, CA
Founded
2015

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