Full-Time
Account Manager
Point C
51-200 employees
Designs and administers healthcare benefit plans
Compensation Overview
$80k - $100k/yr
Remote in USA
Remote
Travel is required as needed.
Bachelor's
 Sales & Account Management (1) |
|---|
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- A Bachelor's degree or equivalent related experience is required.
- Five to eight years of client management, account management, or similar experience within the third-party administrator, insurance, or employee benefits industry is required.
- Proven experience engaging and building relationships with C-suite executives is required.
- Strong knowledge of self-funded health plans, including stop loss, employee benefit programs, and related federal regulations such as ERISA, COBRA, HIPAA, and ACA, is required.
- Excellent written, verbal, and presentation skills are required.
- Strong organizational skills and attention to detail are required.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, is required.
- The ability to build relationships and interact confidently with senior-level executives and clients is required.
- Analytical thinking, creative problem-solving, and sound decision-making abilities are required.
- The ability to remain self-motivated, results-driven, and manage multiple priorities is required.
- The ability to travel as needed is required.
- Manage and retain a portfolio of key client accounts to ensure satisfaction, retention, and long-term partnership.
- Serve as the primary liaison for plan sponsors, brokers, and internal teams to deliver an exceptional client experience.
- Develop and execute strategic service plans aligned with client goals and objectives.
- Oversee day-to-day account management activities, including implementation, issue resolution, and renewals.
- Maintain relationships with senior-level contacts within client organizations, including Benefits, Human Resources, and Finance leaders.
- Ensure accurate and timely delivery of Point C products, services, and reporting.
- Collaborate with internal stakeholders and partners to proactively address client needs and drive continuous improvement and success.
- Lead the development and delivery of presentations, client meetings, and renewal discussions as a subject matter expert on Point C solutions.
- Establish regular and strategic service-meeting cadences.
- Perform other duties as assigned to support client success.
- An active state insurance license is preferred.
Point C Health designs and administers healthcare benefit plans for brokers and self-funded employers. It coordinates services from healthcare providers and vendor organizations to create a single, streamlined experience. The company focuses on reducing costs through cost containment strategies while preserving a high-quality member experience. Its offerings include benefit plan administration, medical cost management, and vendor integration, all supported by comprehensive metrics and reporting tools. Clients are brokers, employers, and members who benefit from simplified benefit management, access to skilled clinicians, and strong customer care partnerships. Point C Health’s goal is to help organizations control healthcare costs without compromising member satisfaction by delivering high-value, data-driven benefits programs.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Chicago, Illinois
Founded
2020
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Simplify's Take
What believers are saying
- The May 2026 Coastal Administrative Services deal extends Point C into the Pacific Northwest.
- Shore Capital's 2024 recapitalization funded product expansion and more acquisitions.
- Point C's 100,000-lives scale improves carrier leverage and spreads administrative costs faster.
What critics are saying
- The May 2026 Coastal integration can distract teams and break service quality by 2027.
- Point C's growing state-by-state regulatory burden raises compliance failure risk after each acquisition.
- If another TPA platform wins brokers in 2026, Point C's roll-up story loses pricing power.
What makes Point C unique
- Point C reached 100,000 employee lives nationwide on May 19, 2026.
- Its seven regional offices and in-house UM, Care Management, and specialty PBM differentiate service.
- Shore Capital recapitalized Point C on November 21, 2024, backing aggressive roll-up expansion.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
401(k) Company Match
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Employee Assistance Program (EAP)
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -1%2 year growth
↓ -1%Point C has expanded its national footprint through the strategic acquisition of Coastal Administrative Services.
Shore Capital Partners (“Shore Capital” or “Shore”), a Chicago-based private equity firm with offices in Nashville, announced its strategic investment