Damage Prevention Technician 1

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo’s Damage Prevention Team is responsible for protecting Zayo’s infrastructure by accurately locating and marking Zayo utilities, acting as the first line of defense in preventing damages and ensuring safety from utility strikes during excavation and construction activities.

Zayo is seeking a Damage Prevention Technician I to join our Damage Prevention team in this entry-level position. Under close supervision, our Damage Prevention Technicians will learn and perform routine techniques of underground facility location. As experience is gained, assignments become more varied, complex, and difficult.

***Please note that this role is located in the Santa Clara, CA metro area and working in the field. Our ideal candidate will reside within 30 minutes of the Santa Clara metro area.

Responsibilities: 

• Troubleshooting network equipment, removing/replacing defective equipment, and working with appropriate resources to isolate and ultimately restore the network. 

• Analyzing blueprints to determine where construction projects will take place.

• Identifying and mapping location and depth of utilities for fiber optic cable and underground utilities. 

• Documenting interactions, site information and utilities in organizational software. 

• Communicating with clients, engineers and management. 

• Using a variety of techniques (electrical, magnetic, GPS, blueprint analysis, and/or radar) to measure utilities. 

• Proactively identifying potential problem areas in order to ensure the integrity of the network and company. 

• Pinpointing the coordinates of lines using GPS or surveying equipment. 

• Asset management processes and replenishment of on-site/truck materials. 

• Coordinating shipping and receiving of company and customer materials. 

• Maintaining tools, test sets, and all network equipment. 

• Maintaining network/site security, cleanliness, and follow all policies related to company property. 

• Inspecting cabinets, buried cable, construction sites, and other outdoor facilities in various environments, weather conditions, temperatures, exposed to local flora and fauna. 

• Engaging, monitoring, and evaluating the performance of vendor/contractors completing work on behalf of the company. 

• Operating in both individual and team environments, both within this team and interacting with other teams, working together to achieve common goals. 

• Other duties as assigned. 

Qualifications: 

• 0 – 1 years of relevant experience in field construction tasks. 

• High school diploma or equivalent, required. 

• Previous experience in site development, underground installations, utility locating, fiber optic cable builds, preferred. 

• Proficiency using computer, cell phone, test equipment, Microsoft Windows operating system, and Office applications. 

• Excellent verbal and written communication skills.

• Operate on-call 24/7/365 on a rotating schedule, including standby, call out, dispatch, and overtime, as required by the business, including some travel, as needed. 

• Must follow all personal safety policies and procedures. 

• Must be able to maintain eligibility to operate a company issued vehicle per our policy (no more than 2 moving violations within the past 3 years); this includes possession of a state-issued driver's license for the state in which you live.

• Must have a cell phone. 

• Regularly lift objects weighing up to 75 pounds and move them clear of the job site.

Estimated Base Pay Range: $17.88 - $27.50 USD/hour

#LI-Remote

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.