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Panera Bread

Fast-casual bakery, catering, delivery

General Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timePapillion, NE, USAIn-person

About the Job

Requirements

  • Candidates must be at least 18 years old.
  • ServSafe certification is required, or the ability to obtain it.
  • Candidates must demonstrate the ability to drive positive results through business acumen.
  • Candidates must demonstrate the ability to run shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
  • The role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
  • Candidates must be able to lift, carry, push, or pull objects weighing up to 25 pounds.
  • Candidates must be able to stand and walk for up to six hours.
  • Candidates must be able to communicate clearly and quickly understand guests' and associates' directions in a loud environment.
  • Any job offer is conditional upon the results of a background check.

Responsibilities

  • Lead all aspects of the bakery-cafe team, including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
  • Hire, onboard, and train new team members, and motivate, engage, inspire, and recognize the team.
  • Manage team performance to ensure bakery-cafe goals, operational and quality standards, and guest-service expectations are met.
  • Develop managers on people processes and Panera's Guiding Values and Behaviors to create subject matter experts within the bakery-cafe.
  • Follow operational procedures to execute company strategies and initiatives successfully.
  • Ensure guests are delighted by the quality of the food, service, and staff.
  • Build relationships that lead to long-term, loyal guests.
  • Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
  • Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
  • Maintain the bakery-cafe's overall costs and inventory.
  • Help build a culture of warmth, belonging, growth, and trust.

Desired Qualifications

  • Three or more years of restaurant General Manager experience is preferred.

About the Company

Panera Bread

Fast-casual bakery, catering, delivery

Panera Bread operates as a fast-casual bakery-café brand that serves freshly prepared, clean-food meals. Its offering spans a diverse, chef-crafted menu with baked goods and café-style dishes, available through in-store dining and multiple digital channels. The product works via a combination of made-to-order menu items and a broad omni-channel system—including mobile ordering, catering, Rapid Pick-Up, curbside pickup, and delivery—to enhance convenience for customers. Panera differentiates itself through its emphasis on high-quality, clean ingredients, bakery heritage, and a tech-enabled customer experience, backed by a multi-brand portfolio under Panera Brands and ownership by JAB Holding Company. The company aims to make good, nutritious food accessible and easy to obtain across North America by continuously improving the dining and ordering experience through technology and operations.

Company size
10,001+
Company stage
IPO
Headquarters
St. Louis, MO
Founded
1981

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