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Wrench Group

Operator of HVAC, plumbing, electrical services

Electrical Manager

Engineering LeadershipPosted on Nov 11
Full-timeCharlotte, NC, USA$115k - $175k /yrIn-person

About the Job

Requirements

  • At least five years of operations management experience.
  • Hold North Carolina and South Carolina electrician licenses.
  • Have experience growing a team or department.
  • Have exceptional customer service skills.
  • Be able to devise creative solutions, exercise independent judgment, and make appropriate decisions.
  • Be able to work accurately and efficiently while managing multiple tasks.
  • Adhere to and enforce the company's core values and core purpose.
  • Have basic computer skills.
  • Have strong mechanical aptitude.
  • Be able to speak, read, and write fluently in English.
  • Have a valid local driver's license and an acceptable driving record.
  • Have an acceptable criminal background record and pass drug screening.
  • Maintain reliable and punctual attendance.

Responsibilities

  • Manage the electrical service team and support the team's growth.
  • Provide technicians with training and support, and mentor and train individuals in technical and customer-service skills.
  • Grow the electrical department, team, and revenue, and develop strategies to advance the department.
  • Manage schedules, performance, and work standards.
  • Coordinate across departments to book calls, dispatch electricians to homes, and ensure customers receive needed electrical services.
  • Guide a team of technicians and supervisors, lead meetings, and develop the department's culture.
  • Develop processes and build relationships to make electrical services easier for customers.
  • Communicate the electrical team's needs and performance to other teams in weekly meetings and updates.
  • Address customer and electrician miscommunications and ensure customer issues are resolved appropriately.
  • Improve efficiency by reducing wasted materials, time, and money without compromising standards.

Desired Qualifications

  • Prior management experience successfully leading and overseeing a team of 50 or more direct or indirect reports.

About the Company

Wrench Group

Operator of HVAC, plumbing, electrical services

Wrench Group operates a national network of home-service brands across 17 markets, offering HVAC, plumbing, water, and electrical services through 22 regional brands. Homeowners contact a local brand, and skilled technicians diagnose, install, repair, or maintain systems, while the parent group provides shared technology, leadership, and processes to support quality and scale. The company differentiates itself by coordinating multiple local brands under one umbrella, using centralized investments to spread best practices while preserving local expertise and trust. Its goal is to deliver reliable, high-quality home services across the U.S. through a scalable network that improves efficiency and customer outcomes.

Company size
51-200
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Dallas, TX
Founded
2014

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