Health Services Coordinator

Health Services Coordinator

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

• Impacting lives and building lasting relationships

• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your success
• A fun-filled, energetic environment that's centered in hospitality and high-quality service

• Competitive salaries

• Leadership Development, Live In-Person Training, Virtual Training, Individual & Group Trainings

All Team Members

• 401(k) retirement plan with company match up to 4%
• Employee Assistance Program (EAP) for employees and household members
• Financial and legal services
• Educational Loan Assistance & Scholarships
• Team Member Discount Programs
• Resources to support your physical, emotional, and financial wellness
• Free meal per shift

Additional Benefits for Full-Time Team Members

• Comprehensive Medical, Dental, and Vision coverage
• Multiple medical plan options, including a Health Savings Account (HSA)-eligible plan with company contributions
• Flexible Spending Accounts (Healthcare and Dependent Care)
• Commuter Benefits
• Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
• Disability benefits (where applicable and subject to state-specific programs and eligibility requirements)
• Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance

If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

Job Description

Pay: $34.00 - $35.00/hr
Schedule: Sunday - Tuesday 9:00 am - 5:30 pm
Requirement: LVN/LPN License

Job Summary:

The Health Services Coordinator serves on the health services team, supporting the department's overall operations through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). The Health Services Coordinator preserves dignity and promotes independence for each resident while providing care and services in accordance with each service plan and MBK policy and procedure.

Duties & Responsibilities:

• Conduct and coordinate assessments/evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment.
• Draft initial Individualized Service Plans (ISP) and update as needed.
• Review service plans with the responsible parties and the Executive Director as requested by DHS.
• Ensure continuity of the assisted living residents’ total care regimen.
• Under the direction of the DHS, provide training and education as needed on a range of essential topics, including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate records, and state requirements to provide the best possible resident care.

• Perform all assigned duties accurately and timely, including required documentation.
• Serve as a medication technician if needed.
• Provide coverage of job duties within the department during absences, either through assistance in finding coverage or personal completion of duties.
• Check vital signs as directed and look for signs that health is deteriorating or improving.
• Perform basic nursing functions such as treatments, medication delivery, and managing resident emergencies, ensuring residents are comfortable, well-fed, and hydrated.
• Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment.
• Coordinate prescription orders with doctors’ offices and manage pharmacy delivery of medications, including oversight of the central storage, tracking, and delivery of medications, and ensuring Medication Administration Records are completed according to company policy and State regulations.
• Aid in the community marketing effort through positive interactions, acting as a liaison between the community and families/outside health service providers.

• Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures.
• Understand and comply with all Federal, State, and local regulations, and all company policies and procedures.
• Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values.
• Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director.

Education Requirements:

• RN, LVN, or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license, including CEU completion and timely renewal.

Experience Requirements (in years):

• 2+ years of prior related work experience functioning in a similar healthcare environment.

Required Competencies/Licenses/Certifications:  

• Must complete required Background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months).
• Valid state driver’s license and valid insurance or reliable method of transportation.
• Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment.
• Must have excellent communication skills, including the ability to speak, write, and read English.
• Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations.
• Must possess the ability to always deal tactfully and professionally with personnel, residents, family members, and guests.
• Must possess strong organizational, problem-solving, and time management skills.
• Must maintain a neat and organized work environment to promote safe coordination of resident care.

Physical Demands & Work Environment:

• Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays.
• Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
• Ability to move intermittently throughout the workday, in the community, and between neighborhoods.
• Ability to lift and carry up to 50 pounds and push up to 250 pounds, as necessary.
• Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
• Reasonable accommodations will be provided in accordance with applicable federal, state, and local laws.

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017. 

MBK is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason.  Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected]. 

Regulatory Disclosures for Senior Living Communities with Medicaid Residents:   An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding.  If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs.  If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.  

Other Regulatory Requirements:  If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.