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IHG

Global hotel company

Director of Human Resources

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeNetherlandsNo salary listedIn-person

About the Job

Requirements

  • A degree in Hotel, Human Resources, Business Administration, or a related field.
  • Proven experience in a senior human resources leadership role, ideally within luxury hospitality or another high-end service environment.
  • Strong knowledge of Dutch employment law and employee relations.
  • A strategic mindset combined with a practical, hands-on approach and a strong understanding of commercial business objectives.
  • The ability to influence and inspire leaders at all levels, build trusted relationships, and confidently navigate organisational change.
  • A passion for talent development, succession planning, colleague engagement, and creating an exceptional workplace culture.
  • Strong analytical skills, with the ability to translate people data into actionable business insights.
  • Excellent communication skills in Dutch and English.
  • The highest standards of integrity, discretion, and professionalism.

Responsibilities

  • Execute the human resources strategy in alignment with the hotel’s business objectives, strengthening its culture, engagement, and position as a preferred employer.
  • Lead a team of one HR Supervisor and two HR Specialists.
  • Partner with the General Manager and Heads of Department to strengthen leadership capabilities, develop future talent, and establish effective succession planning across the hotel.
  • Attract, select, and retain talent, enhancing the employer brand and ensuring the hotel has the right people in the right roles.
  • Oversee the entire colleague journey, from onboarding and development to recognition and offboarding, fostering an inclusive, supportive, and high-performing workplace.
  • Provide expert guidance on Dutch employment law, employee relations, performance management, and HR policies, ensuring fairness, consistency, and compliance.
  • Drive colleague engagement, wellbeing, and retention through initiatives, clear performance processes, and a culture of recognition.
  • Lead the HR function and oversee workforce planning, payroll coordination, budgets, and HR reporting, using data and insights to inform decisions and improve processes.

Desired Qualifications

  • Experience in a senior human resources leadership role within luxury hospitality or another high-end service environment is preferred.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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