Tufts University

Research university in Medford, MA

Accommodations Administrator - Cummings School of Veterinary Medicine

EducationPosted on Nov 11

Full-timeGrafton, MA, USA$74k - $111k

About the Job

Requirements

A master's degree in Higher Education, Psychology, Social Work, Counseling, Education, Disability Studies, Rehabilitation Counseling, or a related field is required.
1-3 years of professional experience in higher education disability services, accessibility services, student support services, or a related field, including responsibility for administering accommodation processes is required.
1-3 years of experience reviewing and interpreting psychoeducational, neuropsychological evaluations and/or medical documentation, and applying assessment findings to accommodation recommendations and student support strategies is required.
Knowledge of accessibility, universal design principles, and inclusive educational practices is required.
Excellent oral and written communication, interpersonal, and consultation skills are required, including the ability to communicate effectively with students, faculty, staff, administrators, and external providers.
Ability to work independently and collaboratively in a complex academic setting is required.
Strong organizational, project management, and problem-solving skills are required, including the ability to manage multiple priorities and adhere to deadlines.
Computer skills, including word processing with Microsoft Office, spreadsheet management, and basic office machinery skills are required.
Awareness of the Family Educational Rights and Privacy Act (FERPA) and other privacy guidelines is required.
Knowledge of relevant laws and legal precedent, including the Americans with Disabilities Act (ADA), Fair Housing Act (FHA), Section 504 of the Rehabilitation Act, and the Technology-Related Assistance for Individuals with Disabilities Act (Tech Act) is required.
Knowledge, understanding, and experience in a veterinary, clinical, and/or laboratory environment is required.
Ability to work with diverse populations is required.

Responsibilities

Receive, review, and evaluate student requests for disability-related accommodations, including medical, psychological, psychoeducational, and other disability-related documentation; consult with providers as needed, with appropriate student authorization, to clarify functional limitations and accommodation needs.
Lead the interactive process to determine reasonable accommodations while maintaining essential academic, research, laboratory, clinical, and professional requirements.
Develop and communicate individualized accommodation plans, and coordinate their implementation with students, faculty, staff, and other appropriate stakeholders.
Coordinate accommodation planning as students transition into laboratory, research, and clinical settings, collaborating with students and relevant faculty and staff to anticipate access needs and implementation requirements.
Maintain confidential accommodation and disability-related records, ensuring appropriate access, handling, and disclosure in accordance with FERPA, applicable laws, and university policy.
Manage academic learning and coaching services in collaboration with the Assistant Dean of Student Affairs.
Provide guidance on disability-related learning needs, executive functioning, self-advocacy, and academic success based on individual student success plans.
Participate in developing and implementing retention and student success initiatives for students with disabilities, learning challenges, and other specialized support needs.
Oversee re-entry, return-from-leave, and transition planning for students returning from medical or personal leave.
Serve as the school's lead resource on student disability accommodations, accessibility, disability-related educational practices, and learning challenges by providing consultation.
Consult with faculty, staff, academic leaders, program directors, research mentors, and clinical supervisors regarding accommodation requests and implementation.
Collaborate with stakeholders to identify solutions that support accessibility while preserving technical standards aligned with program competencies.
Develop and deliver training, educational programs, and resources regarding disability access, accommodation implementation, accessibility, and inclusive practices.
Manage accommodation systems, workflows, procedures, and communications to ensure timely, consistent service delivery, and regularly evaluate operational practices for areas of improvement.
Monitor service trends, identify barriers to access, and recommend improvements to enhance student access and overall program effectiveness.
Maintain clear, current forms, guidance materials, and student-facing information.
Oversee periodic review, assessment, and revision of technical standards and related accessibility practices for academic programs.
Evaluate proposed policies, procedures, and practices through an accessibility and disability-inclusion lens.
Promote accessibility and universal design principles across academic, research, laboratory, and clinical learning environments.
Maintain current knowledge and support the school's compliance with applicable federal and state disability laws, university policy, and accreditation requirements.
Collaborate with university offices, including the Office of Equal Opportunity, to address complex accommodation matters and support effective implementation of disability access practices.
Serve as an active member of the Office of Student Affairs team, sharing office responsibilities and collaborating on student support, divisional initiatives, and major school events to advance student success, well-being, and engagement.
Participate in committees, working groups, and institutional initiatives related to student success, student access, accessibility, and inclusion.

Desired Qualifications

A doctoral degree in Higher Education, Educational Psychology, School Psychology, Counseling Psychology, Rehabilitation Counseling, Disability Studies, or a closely related field is preferred.
3-5 years of experience supporting graduate, professional, health sciences, veterinary, medical, or other clinically based educational programs is preferred.
Knowledge of academic, laboratory, research, and/or clinical learning environments is preferred.

Overview

The Office of Student Affairs encourages and supports student success by providing support services, programs, and activities to enhance the student experience and to assist students in meeting the many demands of their personal and academic life. The School has approximately 115 faculty members, 400 employees, and 550 students.

Cummings School and Tufts University are committed to diversity and inclusion. We are committed to providing reasonable accommodations with regards to people with qualified disabilities, people with sincerely held religious beliefs, nursing mothers, qualified service animal requests, and immunization waivers. We provide appropriate academic accommodations to students with disabilities unless doing so would create an undue hardship, compromise the health and safety of members of the University community, fundamentally alter the nature of academic programs or eliminate a technical standard essential to the program.

What You'll Do

The Accommodation Administrator at Cummings School serves as the school's lead resource for disability access and accommodation services. Reporting to the Assistant Dean for Student Affairs, this position provides specialized expertise, consultation, and program leadership to support equitable student access across academic, research, laboratory and clinical learning environments. This position leads the interactive accommodation process, evaluates disability documentation, recommends reasonable accommodation through partnering with students, faculty, staff, and university stakeholders to implement and assess accommodation plans.

As a member of the Office of Student Affairs, this position also oversees the coordination and assessment of academic learning and coaching services to support student learning, self-advocacy, and success. The Accommodation Administrator directs continuous improvement of accommodation processes and systems, coordinates ongoing review of technical standards with academic leadership, and develops accessibility-related guidance and training. In collaboration with appropriate university offices, the position supports compliance with university policies, applicable disability laws, and accreditation standards while safeguarding confidential student information and fostering an inclusive educational environment.

This is a student facing hybrid position where the expectation of the role will be on campus 4 days per week, minimum.

Accommodation Assessment and Implementation:
- Receive, review, and evaluate student requests for disability-related accommodations, including medical, psychological, psychoeducational, and other disability-related documentation; consult with providers as needed, with appropriate student authorization, to clarify functional limitations and accommodation needs
- Lead the interactive process to determine reasonable accommodations while maintaining essential academic, research, laboratory, clinical, and professional requirements
- Develop and communicate individualized accommodation plans; coordinate implementation with students, faculty, staff, and other appropriate stakeholders
- Proactively coordinate accommodation planning as students transition into laboratory, research, and clinical settings, collaborating with students and relevant faculty and staff to anticipate access needs and implementation requirements
- Maintain confidential accommodation and disability-related records, ensuring appropriate access, handling, and disclosure in accordance with FERPA, applicable laws, and university policy
Academic Learning and Student Success:
- Manage academic learning and coaching services in collaboration with the Assistant Dean of Student Affairs
- Provide guidance on disability-related learning needs, executive functioning, self-advocacy and academic success based on individual student success plans
- Participate in the development and implementation of retention and student success initiatives for students with disabilities, learning challenges and other specialized support needs.
- Oversee re-entry, return-from-leave, and transition planning for students returning from medical or personal leave
Consultation, Training and Collaboration:
- Provide consultation as the school's lead resource on student disability accommodations, accessibility, disability-related educational practices and learning challenges
- Consult with faculty, staff, academic leaders, program directors, research mentors, and clinical supervisors regarding accommodation requests and implementation
- Collaborate with stakeholders to identify solutions that support accessibility while preserving technical standards aligned with program competencies
- Develop and deliver training, educational programs, and resources regarding disability access, accommodation implementation, accessibility, and inclusive practices
Program Administration and Continuous Quality Improvement:
- Manage accommodation systems, workflows, procedures, and communications to ensure timely, consistent service delivery and regularly evaluate operational practices for areas of improvement
- Monitor service trends, identify barriers to access, and recommend improvements to enhance student access and overall program effectiveness
- Maintain clear, current forms, guidance materials, and student-facing information
Policy, Compliance and Accessibility:
- Oversee the periodic review, assessment, and revision of technical standards and related accessibility practices for academic programs
- Evaluate proposed policies, procedures, and practices through an accessibility and disability-inclusion lens
- Promote accessibility and universal design principles across academic, research, laboratory, and clinical learning environments
- Maintain current knowledge and support the school's compliance with applicable federal and state disability laws, university policy, and accreditation requirements
- Collaborate with university offices, including the Office of Equal Opportunity, to address complex accommodation matters and support effective implementation of disability access practices.
Student Affairs Team:
- Serve as an active member of the Office of Student Affairs team, sharing office responsibilities and collaborating on student support, divisional initiatives, and major school events to advance student success, well-being, and engagement.
- Participate in committees, working groups, and institutional initiatives related to student success and student access, accessibility, and inclusion

What We're Looking For

Basic Requirements:
Knowledge and experience typically acquired by:

Master's Degree in Higher Education, Psychology, Social Work, Counseling, Education, Disability Studies, Rehabilitation Counseling, or a related field
1-3 years of professional experience in higher education disability services, accessibility services, student support services, or a related field, including responsibility for administering accommodation processes
1-3 years Experience reviewing and interpreting psychoeducational, neuropsychological evaluations and/or medical documentation and applying assessment findings to accommodation recommendations and student support strategies
Knowledge of accessibility, universal design principles, and inclusive educational practices
Must have excellent oral and written communication skills, interpersonal and consultation skills, with the ability to communicate effectively with students, faculty, staff, administrators and external providers
Must be able work independently and collaboratively in a complex academic setting
Strong organizational, project management, and problem-solving skills, including the ability to manage multiple priorities and adhere to deadlines
Must have excellent computer skills, including word processing (Microsoft Office), spreadsheet management, and basic office machinery skills
Committed to supporting and developing a diverse, equitable, inclusive and accessible academic and work environment
Must have discretion and an awareness of FERPA and other privacy guidelines
Integrity, professionalism, and proven record of delivering results with sensitivity and discretion
Knowledge of relevant laws and legal precedence including ADA, FHA and Section 504 of Rehabilitation Act and the Tech Act
Knowledge, understanding, and experience in veterinary, clinical, and/or laboratory environment
Appreciation of the importance of animals, veterinary medicine, animal and human health, and research
Able to work with diverse populations

Preferred Qualifications:

Doctoral degree in Higher Education, Educational Psychology, School Psychology, Counseling Psychology, Rehabilitation Counseling, Disability Studies, or a closely related field
3-5 years Experience supporting graduate, professional, health sciences, veterinary, medical, or other clinically based educational programs
Knowledge of academic, laboratory, research, and/or clinical learning environments

Pay Range

Minimum $74,000.00, Midpoint $92,500.00, Maximum $111,000.00

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

About the Company

Tufts University

Research university in Medford, MA

Tufts University is a private research university headquartered in Medford, Massachusetts. It offers undergraduate, graduate, and professional programs through schools in the Boston area and beyond.

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