Full-Time

User Experience

UX, Designer

Posted on 10/28/2024

KUBRA

KUBRA

501-1,000 employees

Customer experience management for utilities and government

Government & Public Sector
Fintech
AI & Machine Learning

Junior, Mid

No H1B Sponsorship

Tempe, AZ, USA

This is a hybrid opportunity based out of our office in Tempe, AZ.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Figma
Requirements
  • 2-3 years of UX design experience
  • Familiar with rapid prototyping tools: Figma, Adobe XD, Lucidchart, InVision; preference for Figma.
  • Knowledgeable about design requirements related to ADA, Section 508, and WCAG.
  • Strong understanding of the technology industry.
  • Familiarity with or preference for Apple Operating System and hardware.
Responsibilities
  • Manage multiple user experience projects and initiatives for the Product Management, Product Engineering, and Service Delivery teams
  • Use research and data to create optimal user experiences
  • Define the right interaction model for each product use case and ways to evaluate its success
  • Update or create interfaces to meet client requirements
  • Create interesting and visually appealing interfaces for mobile applications
  • Work with Sales, Product Development, and Service Delivery teams to create design solutions for clients
  • Work closely with Project Managers on ad hoc tasks and projects
  • Work directly with clients to provide consulting for products and initiatives
  • May collaborate with the Marketing team on materials
  • May travel to visit clients throughout North America to participate in design sessions and deliver technical presentations and training

KUBRA provides customer experience management solutions tailored for large utility companies and government entities in North America. Their services include billing and payments, mapping, mobile applications, proactive communications, and artificial intelligence tools, all aimed at improving customer interactions and operational efficiency. KUBRA's solutions are used by over 365 clients, impacting more than 40% of households in the U.S. and Canada, resulting in over 1.5 billion customer interactions each year. The company offers various digital payment options, including partnerships with Apple Pay and Google Pay, ensuring convenience for customers. KUBRA's revenue comes from subscription fees for its software and transaction fees from payment processing, allowing for steady income while expanding its offerings. The goal of KUBRA is to enhance customer engagement and streamline operations for utilities and government organizations.

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

Mississauga, Canada

Founded

1992

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • KUBRA's advanced analytics solutions transform data insights for utility clients.
  • Strategic partnerships with VertexOne and NorthStar enhance KUBRA's service offerings.
  • The launch of CX Transformation services positions KUBRA as a leader in customer experience.

What critics are saying

  • Emerging tech startups offer similar solutions at lower costs, threatening KUBRA's market share.
  • Rapid technological advancements may outpace KUBRA's innovation capabilities.
  • Utilities developing in-house solutions could reduce demand for KUBRA's services.

What makes KUBRA unique

  • KUBRA offers a comprehensive suite of customer experience management solutions for utilities.
  • The company reaches over 40% of households in the U.S. and Canada.
  • KUBRA's partnerships with Apple Pay and Google Pay enhance digital payment flexibility.

Help us improve and share your feedback! Did you find this helpful?

INACTIVE