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IST Management

Outsourced information lifecycle management services

Facilities Coordinator

Full-TimeDeadline 11/30/26
$80k - $85k/yr
Entry
Annapolis Junction, MD, USA
In Person
Facilities OperationsFacilities Management
No H1B Sponsorship
US Citizenship, US Top Secret Clearance Required

About the job

Requirements
  • A high school diploma or GED is required.
  • U.S. citizenship is required.
  • An active TS-SCI CI clearance with polygraph is required, or the candidate must be eligible for polygraph placement at the site.
  • Customer-service-related experience is preferred.
  • Candidates must maintain a professional appearance and demeanor and meet the employer's attendance policy.
  • Keyboarding skills and proficiency in a Windows environment on a personal computer are required.
  • Candidates must be able to communicate effectively both verbally and in writing.
  • Candidates must be able to work effectively individually or as part of a team.
  • Candidates must be able to perform multiple functional tasks.
  • Candidates must be willing to cross-train for other job functions.
  • Candidates must be capable of lifting up to 55 pounds.
  • A valid driver's license and reliable transportation to and from work are required.
Responsibilities
  • Inspect the building and conduct routine periodic office walk-throughs.
  • Manage the appearance of all common areas, manage vendors, and escort vendors as needed.
  • Issue and record parking garage transponders and assist with maintaining and updating the space and occupancy list.
  • Order and restock office, pantry, and kitchen supplies.
  • Inspect, monitor, and control HVAC equipment; operate the Energy Management System; and assist with internal building move coordination.
  • Distribute mail and packages, record incoming package data, and send packages through FedEx.
  • Perform minor repairs, including drywall repairs, light painting, ceiling tile and carpet tile replacement, light electrical work such as changing ballasts and bulbs, and light plumbing work such as rebuilding or replacing Sloan valves, replacing faucet aerators, and resetting or clearing garbage disposals.
  • Manage conference rooms, including setup and breakdown for meetings and general housekeeping.
  • Perform general handyman services, including whiteboard installation, picture hanging, and minor furniture repair.
  • Distribute office keys and furniture and maintain related records; repair door locks.
  • Respond to, coordinate, and submit building-related issues to property management or outside contractors, and perform quality assurance on vendor work.
  • Follow work order and request procedures, confirm receipt, and ensure work is scheduled within 24 hours of the order.
Desired Qualifications
  • A college degree is a plus and may allow a fast-track plan to management.

About the company

IST Management Services outsources the lifecycle management of business information, handling tasks from inbound mail and complex print jobs to eDiscovery and litigation processing, as well as records and electronic document management. It combines people, processes, and technology to manage both physical and digital information, handling mail, printing workflows, and the storage and protection of electronic records and compliance data. The company differentiates itself by offering end-to-end information management with a strong emphasis on customer support and advanced technology across the entire information lifecycle. Its goal is to help organizations capture, store, retrieve, and manage information securely and compliantly to improve decision-making and operations.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

1997

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Simplify's Take

What believers are saying

  • IST updated its site August 28, 2026, signaling active product marketing.
  • Its July 2026 content spotlights AI-managed review on six-million-document matters.
  • IST continues hiring litigators, coders, and project managers through 2026.

What critics are saying

  • DISCO launched agentic AI eDiscovery pricing on August 13, 2026.
  • Relativity and Everlaw keep squeezing hosted review fees and switching costs.
  • A client consolidation cycle or platform migration can crush IST's labor-heavy margins.

What makes IST Management unique

  • IST Suite unifies mail, print, facilities, records, and HR workflows in-house.
  • IST Discover-E bundles cloud eDiscovery, managed review, digital forensics, and court reporting.
  • IST still markets specialized kiosk and smart-locker mail operations for universities.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Plan
  • Bonus Incentives
  • Pet Insurance

Company News

IST Management
Nov 29th, 2022
Faster, Convenient Mail with IST Kiosk & Smart Lockers

When IST Management began partnering with Northeastern University in 2021, IST Management introduced the Kiosk Application and Smart Locker to their mail operations to improve production and reduce service times.

IST Management
Sep 29th, 2022
IST: The Best & Brightest Team

For the last ten years, IST Management has won Atlanta's "Best and Brightest Companies to Work For" and the National award, " Best and Brightest Companies to Work For," for the last seven years.

IST Management
Jun 30th, 2022
IST Management hires Sherry

Sherry joins IST Management from the international law firm Alston & Bird, where she collaborated across teams of technology and financial professionals to develop cost-effective, efficient, and creative means to review and analyze electronic data.

IST Management
Jun 4th, 2022
IST Supports Your Business Where You Need It

IST Management developed the IST Self-Check-In Kiosk application to enhance the package pick-up experience for Centralized Mailrooms.

IST Management
Dec 14th, 2021
IST Management Services, Inc launches two new divisions: Managed Review and the Virtual Support Center

IST Management Services, Inc launched two new divisions: Managed Review and the Virtual Support Center.