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Utah State University

Land-grant university in Logan, UT

Academic Advisor 1

EducationConfirmed live in the last 24 hours
Full-timeLogan, UT, USA$47.5kIn-person

About the Job

Requirements

  • A bachelor’s degree in higher education, counseling, or a related field.
  • One year of relevant work experience.
  • Knowledge of student development and the ability to assist students in developing effective academic plans and career and life goals to promote retention and academic success.
  • Knowledge of advising and graduation requirements for an academic major, department, or school, and the ability to anticipate department and student needs.
  • Ability to problem-solve independently, prioritize, and multitask under pressure.
  • Ability to serve individuals with diverse personalities using effective oral, written, and interpersonal communication skills.
  • Ability to work in a team environment and contribute to a collaborative environment.
  • Ability to understand and support the university’s missions, strategic directions, and communities of engaged learners.
  • Knowledge of university course schedules, curriculum, and degree requirements.
  • Knowledge of student advisement methods and techniques, including monitoring classes, scheduling, academic progress, and registration.
  • Ability to maintain student confidentiality and comply with FERPA requirements.
  • Ability to maintain professionalism in high-stress situations.
  • Understanding of, or ability to learn, university IT systems, including DegreeWorks, Banner, Aggie Handshake, and academic and office productivity software.
  • Ability to work independently with minimal supervision.

Responsibilities

  • Deliver one-on-one academic advising to guide students on academic requirements, degree progress, course selection, and degree planning using Degree Works.
  • Advise students on academic decisions, including course selection, program changes, academic standing, and progression, ensuring decisions align with institutional requirements.
  • Guide students in setting, evaluating, and refining realistic academic and career goals aligned with their interests and abilities.
  • Educate students about campus resources and services and recommend effective ways to use them to support academic success and retention.
  • Intervene with students experiencing academic difficulty and advise them on improvement-plan options.
  • Explain the purpose of higher education and connect academic choices to long-term personal, professional, and career goals.
  • Promote student engagement and success by discussing the value of learning communities, professional networks, and support systems with peers, professors, and mentors.
  • Support orientation, recruitment, and student-success programs by participating in workshops, open houses, campus tours, and related activities as needed.
  • Review and monitor student records in Banner and Degree Works, track degree progress, and flag concerns.
  • Initiate referrals for at-risk students to appropriate university and external resources and follow up as needed to support student outcomes.
  • Maintain accurate, current degree audits and curriculum updates, and support orientation and information sessions as assigned.
  • Document advising interactions and outreach promptly and accurately in the advising system (Achieve/CRM).
  • Protect student records and information in accordance with FERPA and institutional policies.
  • Communicate with faculty and staff regarding student issues, referrals, and interventions.
  • Work with department administrators to identify academically at-risk students and develop programming that connects them with appropriate resources.
  • Participate in advisor training and professional development.
  • Complete University Advising onboarding and the Advising Foundations Certificate.

Desired Qualifications

  • Experience building and maintaining collaborative relationships.
  • A proven track record of clear, professional, and persuasive oral and written communication with varied audiences.
  • Working knowledge of performing arts organizations and music programs.
  • Understanding of developmental academic advising processes.
  • Familiarity with complex academic curricula and policies.
  • Experience with DegreeWorks, Banner, and/or Aggie Handshake.

About the Company

Utah State University

Land-grant university in Logan, UT

Utah State University is a public land-grant and space-grant research university headquartered in Logan, Utah. It provides education, research, and public engagement through its main campus and a statewide network of locations.

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