Retail Motorcycle Sales Technician & Installation Mechanic

Job Description

What to Expect When You Work Here

As a Retail Motorcycle Sales Technician & Installation Mechanic, you'll play a pivotal role by performing service & installations, delivering exceptional customer service, and advancing the powersports community's experience. You will spend most of your time changing tires and brakes, installing pipes, tuners, and intakes, handlebars, as well as front and rear suspension. When you’re not working on a bike, you’ll work the parts counter, delivering expert information and above-and-beyond service to our customers. You will also assist at the parts counter during major events such as Bike Week and Biketoberfest.

Our 5 Core Values will guide your journey:

Aim For The Podium:

• Complete service and installation work in a timely manner with an eye for detail
• Serve as an essential customer service leader working the parts counter
• Stay updated on brand and product knowledge, company information, and industry events.

Take Risks; Wear a Helmet:

• It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
• Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road:

• We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members 
• Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
• Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real:

• Earn an hourly base rate with opportunities to benefit from additional incentives, and generous employee discounts.
• Value training and development with an initial focus on learning during the first 30 days.
• Comprehensive full-time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K matching, and much more

Fuel Your Passion:

• Work in an exciting retail environment, utilizing your installation and mechanical skills.
• Explore career opportunities within our growing company.
• Represent J&P Cycles at exciting special events and engage with passionate riders every day.

Qualifications

Our Ideal Candidate Has:

• A degree or certificate from an accredited motorcycle mechanics trade school or at least 5 years of experience in a dealership Service Department (Harley-Davidson).
• A current motorcycle license/endorsement.
• Strong mechanical background and technical knowledge
• Sales or customer service experience.
• A self-starter mentality delivering outstanding, personalized retail experiences.
• Open-mindedness, eagerness to learn, and a desire to be part of the riding community.
• Experience with computers and POS systems (particularly RetailPro).

Additional Information

J&P Cycles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.