QIMA

Quality control, auditing, testing, and compliance

Garment Quality Team Leader

Inspection & TestConfirmed live in the last 24 hours

Full-timeNewcastle, South Africa$1.5k - $2k /mo

About the Job

Requirements

A Master's degree in engineering is required, along with strong familiarity with Quality Management or Product Organization.
Practical experience performing quality control inspections and a strong desire to improve internal protocols are required.
A technology-driven mindset is required.
The candidate must demonstrate the willingness and potential to become a manager of high-scale teams, with a performance-management mindset.
Ability to travel to meet team members and visit clients and factories is required.
Excellent spoken and written English is required.

Responsibilities

Supervise a team of 10–15 quality inspectors in Newcastle, South Africa, oversee their performance through Key Performance Indicators, and take action based on their results.
Train and coach inspectors, provide technical support and guidance, and conduct performance evaluations and on-site audits.
Build a sense of belonging to QIMA among all team members.
Propose and implement solutions to improve service standards and prevent issues that may affect inspection quality.
Lead client claim investigations and implement corrective action plans.
Represent QIMA in customer meetings to support regional sales development, provide technical expertise, and kick off inspection programs.
Oversee all operational aspects of the inspection program for key account clients in the regions.
Maintain good working relationships with suppliers and factories where inspections are conducted.
Optimize and reduce costs in the region.

Job Description

Job Responsibilities

Your main responsibilities will be to:

Supervise a team of 10-15 quality inspectors in Newcastle, South Africa and oversee their performance through Key Performance Indicators. Take actions based on their results.
Act as a trainer and coach, provide technical support and guidance to the inspectors and conduct performance evaluations and on-site audits.
Build the sense of belonging to QIMA for all members of the team.
Propose and implement solutions to improve standards of service to prevent issues that may impact the quality of inspections.
Lead the claim investigations received from clients and implement the corrective action plans.
Represent QIMA during meetings with customers to support the sales development in the region, provide technical expertise, and kickoff inspection programs.
Oversee all operational aspects of the inspection program of the KA clients in the regions.
Maintain good working relationships with all the suppliers and factories where we inspect. 
Optimize and reduce costs in the region.

Qualifications

Your profile

In order to be successful in this role, you must have:

Master’s degree in engineering; strong familiarity with Quality Management or Product Organization
Practical experience in performing QC inspections with a strong desire to improve internal protocols.
Technology driven mindset.
Strong willingness and potential to become a manager of high-scale teams with a mindset oriented towards performance management.
Ability to travel to meet your team members and to visit clients and factories.
Excellent command of English (spoken and written)

Additional Information

If you are meeting the requirements for this position, please send us your most updated resume.

Monthly Numerical Salary Max: 2000$
Monthly Numerical Salary Min: 1500$

About the Company

QIMA

Quality control, auditing, testing, and compliance

QIMA provides quality control and compliance services to brands, retailers, and importers. It offers inspection, auditing, and testing to ensure product safety, supplier performance, and regulatory compliance across manufacturing facilities worldwide. The services translate into real-time supply chain intelligence that helps clients monitor and improve quality and ESG-related outcomes, with fees-based revenue supported by accreditation from regulatory bodies and international standards. Unlike firms that offer only one aspect of QA, QIMA combines multiple assurance activities with a trusted, accredited framework and simple, client-focused service to give end-to-end visibility and control over supplier performance. The company’s goal is to help clients produce trustworthy products while prioritizing client satisfaction, integrity, and simplicity in operations.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Hong Kong
Founded: 2005

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