Assistant Manager

Job Description

Domino's Pizza in Louisville, United States is seeking an enthusiastic and customer-focused Assistant Manager to join our dynamic team at our 6803 Southside Dr. location. As an Assistant Manager, you'll play a vital role in driving operational excellence and delivering exceptional customer experiences while supporting and motivating your team to achieve performance goals. This is an opportunity to grow your leadership skills in a fast-paced, collaborative environment where your contributions directly impact our store's success.

• Oversee daily store operations, including opening and closing procedures, while maintaining efficiency and adherence to company standards
• Manage, motivate, and mentor team members to achieve performance targets and foster a positive, inclusive workplace culture
• Handle customer inquiries and resolve issues promptly and professionally, demonstrating empathy and commitment to customer satisfaction
• Ensure strict compliance with food safety standards, health regulations, and company policies at all times
• Assist in inventory management, supply ordering, and stock rotation while analyzing trends to optimize resource allocation
• Participate actively in staff training and development initiatives, providing constructive feedback and coaching to support career growth
• Monitor and maintain accurate cash handling procedures, financial records, and reconciliation processes
• Collaborate with the store manager to develop, implement, and evaluate marketing strategies and promotional campaigns
• Maintain a clean, organized, and safe work environment that reflects our brand standards and supports team productivity
• Assist with various operational tasks such as answering phones, taking orders, and food preparation when needed to support team needs
• Analyze operational metrics and provide data-driven insights to improve performance and decision-making
• Lead by example, demonstrating resilience, decisiveness, and a positive attitude in all interactions

Qualifications

• Proven leadership experience in food service or retail management (preferred)
• Strong mathematical and analytical problem-solving skills with the ability to interpret data and make sound decisions
• Excellent customer service and interpersonal skills with a genuine commitment to customer satisfaction
• Demonstrated proficiency in cash handling, basic financial management, and financial record maintenance
• Ability to multitask effectively and thrive in a fast-paced, high-pressure environment
• Exceptional communication and team management abilities with a collaborative approach
• Proficiency in using point-of-sale systems and basic computer applications
• Demonstrated ability to make quick, decisive decisions in high-pressure situations while maintaining composure
• Strong organizational skills, attention to detail, and time management capabilities
• Physical capability to lift up to 25 pounds regularly and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed
• High school diploma or equivalent
• Knowledge of food service industry practices, standards, and food safety compliance (preferred)
• Experience with inventory management and supply chain coordination (preferred)
• Demonstrated ability to train, develop, and coach team members effectively
• Conflict resolution and problem-solving skills with an empathetic approach
• Positive attitude, resilience, and willingness to lead by example in all situations
• Ability to work independently and as part of a collaborative team

Additional Information

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Assistant Manager:
•Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 15 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
•A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license
•A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
•Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most.
•You have to be at least 18 years old.
You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!