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MSG Entertainment

Owns and operates premier live venues

Director Human Resources Business Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$113k - $195k

About the Job

Requirements

  • At least 10 years of progressive human resources experience in a director or similar leadership role.
  • Deep knowledge of human resources disciplines including performance management, employee relations, talent development, compensation, compliance, and change management.
  • Ability to influence at all levels, build trust with stakeholders, and maintain confidentiality.
  • Ability to build relationships, collaborate, and resolve conflicts.
  • Ability to enhance operational efficiency through process optimization and stakeholder engagement.
  • Proficiency in leveraging data, metrics, and workforce trends to inform decisions and drive continuous improvement.
  • Ability to lead, motivate, and empower subordinate employees in an inclusive environment and create a culture of recognition, trust, and accountability.
  • Strong experience developing and executing effective change management strategies.
  • Ability to multitask, prioritize, and adapt in dynamic, high-pressure, deadline-driven settings.
  • Flexible availability to accommodate business needs, including nights, weekends, and holidays as needed.
  • Ability to travel occasionally to venues and various office locations as needed.

Responsibilities

  • Foster cross-functional collaboration by cultivating strong relationships with business leaders and ensuring human resources initiatives support business priorities, strategic goals, process improvement, team effectiveness, and company culture.
  • Manage and coach the human resources business partner team to provide holistic, intuitive, high-quality support and service for the business.
  • Practice proactive and progressive human resources management while prioritizing time-sensitive business needs and executing accordingly.
  • Establish and enforce structured performance management practices that align with company values, clarify expectations, and strengthen organizational accountability.
  • Provide counsel on complex employee relations issues, conflict resolution, organizational design and structure, and critical employee lifecycle moments to support a productive, sustainable, high-performing workplace culture.
  • Ensure accuracy and integrity of employee data by driving consistent follow-through, process adherence, and productivity through human resources administrative support.
  • Collaborate with human resources Centers of Excellence to embed innovation, efficiency, and simplification into core processes, identifying and implementing improvements that elevate the employee experience.
  • Partner with Centers of Excellence in compensation, benefits, talent acquisition, communications, and learning and development to deliver seamless support across the employee lifecycle for designated business divisions.
  • Use human resources data and analytics to uncover insights, inform decisions, and support ongoing business performance and workforce planning.
  • Develop and maintain in-depth knowledge of employment laws and internal policies, ensuring compliance and consistency across supported business areas.
  • Mentor and coach human resources colleagues, fostering accountability, capability building, continuous learning, and knowledge sharing across the human resources team.
  • Provide exceptional experiences for guests, partners, and team members, including adhering to appearance and presentation guidelines while on-site.

About the Company

MSG Entertainment

Owns and operates premier live venues

What MSG Entertainment does: It owns and operates a portfolio of famous live entertainment venues in North America, such as Madison Square Garden, Radio City Music Hall, and the Beacon Theatre, where it hosts concerts, sports events, and theater. How its product works: The company generates revenue by selling tickets, renting venues, securing sponsorships, and offering concessions at events. It also leverages its venues and brands for media rights and merchandise, turning live experiences into long-term media and product opportunities. How it differs from competitors: It combines ownership of iconic, multifunction venues with strong media rights and merchandising opportunities tied to its brands, giving it multiple income streams beyond ticket sales. What its goal is: To provide high-quality, large-scale live entertainment experiences through well-known venues and brands while expanding revenue from media licensing and merchandise.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2010

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