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Jon Wayne Service Company

Drain Technician

Plumbing & PipefittingPosted on Nov 11
Full-timeSan Antonio, TX, USAIn-person

About the Job

Requirements

  • At least 1 year of plumbing or drain experience.
  • A valid driver's license.
  • Familiarity with diagnosing and repairing residential plumbing issues.
  • Strong knowledge of plumbing systems, equipment, and fixtures.

Responsibilities

  • Identify and resolve drainage issues, including clogged drains, slow-moving water, sewer line backups, and root intrusion.
  • Use video inspection and hydro-jetting to provide efficient, accurate solutions.
  • Recommend and sell additional services that improve system performance, such as drain cleaning packages, preventative maintenance, sewer camera inspections, and drain replacement solutions.
  • Communicate professionally with customers, team members, and vendors.
  • Manage stressful, difficult, or emotional customer situations.
  • Work a flexible schedule and maintain attendance based on business needs.
  • Operate company vehicles, follow state and federal laws, and maintain vehicle cleanliness and routine maintenance.
  • Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage.
  • Use specialized tools and equipment to clean, unclog, and repair drains.
  • Install, repair, and maintain drainpipes, fittings, and fixtures.
  • Provide customer service and ensure customer satisfaction.
  • Maintain detailed service records, including before-and-after photographs.
  • Educate customers on best practices for their drain systems.
  • Follow company safety protocols and procedures.
  • Attend safety training as required by the company.

Desired Qualifications

  • A Drain Endorsement.
  • A Journeyman or Tradesmen License.

About the Company

Company size
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Total funding
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Founded
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