H

HP Inc.

Makes computers and printers for work and home

Delivery Technical Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Typically has 7–10 years of work experience, preferably in implementation consultancy, customer support, focused technology areas, or a related field.
  • A four-year or graduate degree in Computer Science, Business Administration, another related discipline, or commensurate work experience or demonstrated competence is recommended.
  • Knowledge of printers, including installing printer software on workstations and servers that support them.
  • Understanding of network load balancer configuration and enterprise customer IT infrastructure.
  • Comfort configuring clusters.
  • Ability to relate to pull printing software, workflow and security solutions, and configuration tools, both on-premises and in the cloud.
  • Knowledge of attack vectors and networking protocols, and how to secure equipment and software.
  • Industry-standard certification is an added advantage.
  • Strong local-language and English skills, clear articulation, and ability to share information effectively and build trust with customers and the team.

Responsibilities

  • Validate and execute detailed technical design solutions addressing problems identified by the project or technical manager, often leading detailed designs for enterprise-level solutions.
  • Analyze and develop complex enterprise technology solutions, creating tailored customer solutions using industry products and technologies.
  • Lead technical evaluation and delivery of solutions to clients, fostering a high-performance team environment and managing the team through lifecycle stages.
  • Provide advanced technical consultancy and guidance to peers in proposal efforts, solution design, system management, tuning, and solution customization.
  • Gather and analyze data from diverse sources to determine customer needs and requirements, and respond to customer requests for technical information.
  • Resolve complex technical issues across multiple technology domains, devising novel methods for unique situations.
  • Represent the organization at technology conferences with a multi-customer audience, sharing insights and expertise.
  • Support sales activities, manage bids, contribute to the sales lifecycle, produce proposals for smaller engagements, and expand the portfolio with existing customers through new opportunities and change management.
  • Apply advanced subject-matter knowledge, lead and contribute to complex projects, and exercise independent judgment in resolving business issues and establishing policies.
  • Develop productive internal and external working relationships and provide mentoring and guidance to lower-level employees.

About the Company

HP Inc.

Makes computers and printers for work and home

HP designs personal computers, printers and related supplies for households, businesses and public institutions, with products for everyday work and professional computing. Its Z workstations support demanding technical tasks, while its commercial printing systems serve offices, print shops and industrial manufacturers. It sells devices and replacement supplies directly and through partners, and earns service revenue from software, support and managed computer and printer fleets. Founded as a partnership in 1939, the company is headquartered in Palo Alto, California, and retained the PC and printing businesses after separating Hewlett Packard Enterprise in 2015.

Company size
10,001+
Company stage
IPO
Headquarters
Palo Alto, CA
Founded
1939

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