Senior Assistant Manager - Investigations

Reporting within the Office of Human Resources (OHR), you will conduct fair, thorough, and impartial investigations, establish findings based on evidence, and provide recommendations to support informed decision-making. The role requires strong investigative, analytical, and stakeholder management skills, as well as the ability to manage sensitive and high-profile matters with discretion and professionalism.

Key Responsibilities

• Conduct independent investigations into allegations of employee misconduct, policy breaches, workplace grievances, conflicts of interest, fraud, unethical conduct, and matters raised through whistleblowing channels.
• Develop investigation plans, identify relevant evidence sources, conduct interviews, gather facts, and analyse information to establish findings in an objective and timely manner.
• Partner with HR Business Partners, line managers and other stakeholders to obtain information, validate allegations, and assess the credibility and sufficiency of evidence.
• Evaluate investigation outcomes and provide well-reasoned findings, conclusions and recommendations, including disciplinary actions, corrective measures, and risk mitigation strategies where appropriate.
• Prepare comprehensive investigation reports and maintain accurate documentation of investigative processes, evidence, findings, and recommendations in accordance with established protocols and confidentiality requirements.
• Ensure investigations are conducted in compliance with the University's policies, disciplinary framework, employment legislation, and principles of procedural fairness and natural justice.
• Manage multiple investigation cases concurrently and ensure timely resolution in line with established service standards and case management timelines.
• Identify emerging trends, systemic risks, and control gaps arising from investigations, and recommend policy, process, or governance improvements.
• Provide expert advice and guidance to HR stakeholders and management on investigation processes, disciplinary matters, and workplace misconduct issues.
• Contribute to the development and continuous enhancement of investigation frameworks, protocols, policies, and best practices to strengthen workplace integrity and accountability.

Requirements

• Degree in any discipline. At least 6-8 years of experience in investigations or related functions.
• Demonstrated experience in conducting end-to-end investigations, including evidence gathering, witness interviews, fact-finding, report writing, and presentation of findings.
• Strong understanding of employment legislation, disciplinary processes, principles of procedural fairness, and workplace investigation best practices.
• Excellent analytical, critical thinking and interviewing skills, with the ability to assess complex and sensitive situations objectively.
• Strong report-writing skills with the ability to distil complex facts into clear, concise and defensible findings and recommendations.
• High level of integrity, sound judgement, professionalism and discretion in handling confidential and sensitive information.
• Strong stakeholder management and influencing skills, with the ability to engage effectively with stakeholders at all levels.
• Ability to manage multiple complex investigations concurrently while maintaining quality, accuracy and timeliness.
• Resilient, adaptable and comfortable operating in a complex, highly matrixed environment.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU