Inventory Supervisor

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Key Responsibilities

• Supervise the daily activities of the inventory team and allocate tasks according to operational priorities.
• Ensure inventory records accurately reflect the physical stock held within the warehouse.
• Organise and monitor daily cycle counts, stock checks and full inventory counts.
• Investigate inventory discrepancies, stock shortages, overages and incorrect locations.
• Identify root causes of stock variances and implement corrective and preventative actions.
• Monitor inventory accuracy and ensure agreed inventory KPIs are achieved.
• Manage stock adjustments and ensure all adjustments are properly investigated, documented and approved.
• Monitor inbound, put-away, replenishment, picking, returns and stock-transfer activities that may impact inventory accuracy.
• Work closely with Inbound, Outbound, Quality, Operations and Systems teams to resolve inventory issues.
• Identify aged, damaged, blocked or unidentified stock and coordinate appropriate action.
• Monitor warehouse locations and ensure stock is stored in the correct system and physical location.
• Ensure inventory processes are completed in accordance with company SOPs and internal control requirements.
• Review inventory reports and analyse trends, recurring discrepancies and operational risks.
• Prepare daily, weekly and monthly inventory performance reports.
• Lead investigations into major inventory discrepancies and escalate significant risks to management.
• Train, coach and monitor Inventory Controllers / Inventory Operatives to ensure required performance and quality standards.
• Support the onboarding and training of new team members.
• Monitor team attendance, productivity and performance, and escalate performance issues where required.
• Ensure compliance with Health & Safety requirements and warehouse procedures.
• Support continuous improvement projects to improve inventory accuracy, efficiency and warehouse processes.

Requirements

• Previous experience in inventory control, stock control or warehouse operations.
• Previous supervisory or Team Leader experience is preferred.
• Strong understanding of warehouse inventory processes, including cycle counting, stock adjustment and discrepancy investigation.
• Good analytical and problem-solving skills.
• Strong attention to detail and ability to identify inventory risks and discrepancies.
• Experience using WMS or warehouse inventory management systems.
• Good Excel and reporting skills.
• Strong communication and team-management skills.
• Ability to work effectively in a fast-paced warehouse environment.
• Ability to coordinate with multiple operational departments and manage competing priorities.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.