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Golden Gate Regional Center

Nonprofit for developmental disability services

Communications Specialist

Full-TimeUpdated on 10/23/2026
$75.5k - $90.6k+ 10% employer 403(b) contribution
Senior
Master's, Bachelor of Arts (BA)
San Rafael, CA, USA+2 moreMore locations: San Francisco, CA, USA | San Mateo, CA, USA
HybridHybrid role; local travel within San Francisco, San Mateo, and Marin counties, with periodic travel to Sacramento and elsewhere in California.
Growth & MarketingPR & Communications

About the job

Requirements
  • A Bachelor of Arts degree in Communication, Marketing, Business, Literature, or a related field is required.
  • A Master's degree is preferred.
  • At least 5 years of experience in communications, public affairs, or a related field is required.
  • Experience managing social media for similar organizations is required.
  • Experience coordinating communications across teams or departments is required.
  • Demonstrated experience supporting disability inclusion, accessibility, and respectful representation is required.
Responsibilities
  • Implement communications strategies and tactics aligned with the organization's mission and priorities.
  • Maintain communication planning tools, calendars, and coordination systems.
  • Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment.
  • Track deliverables, timelines, and dependencies across multiple projects.
  • Route requests received through the website contact channel and elsewhere to the appropriate department.
  • Serve as a quality-control lead across communications, ensuring clarity, consistency, and alignment with established standards.
  • Ensure communications meet accessibility and inclusion standards, including plain language, ADA compliance, and multilingual access where appropriate.
  • Manage and maintain the website, social media, newsletters, and publications, ensuring information is accurate and current, especially on the website.
  • Use analytics, feedback, and community input to identify gaps or inconsistencies and drive continuous improvement.
  • Identify when to leverage external consultants or additional resources.
  • Support department teams in developing and delivering clear, consistent communications; maintain feedback loops that surface staff insights; and ensure materials are accurate, timely, and aligned with organizational priorities.
  • Serve as a resource and partner to staff to help them communicate clearly and effectively.
  • Develop and maintain templates, tools, and guidance for consistent communications.
  • Support training and coaching to strengthen staff and board communication skills across the organization.
  • Reinforce best practices in accessible, inclusive, and respectful communication.
  • Help build a culture of clarity, responsiveness, and accountability in communications.
  • Support storytelling efforts by helping staff identify and capture compelling stories that reflect the organization's impact.
  • Identify growth areas and bring in third-party experts as needed to strengthen the team's communications skills.
  • Coordinate communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners.
  • Support the development and distribution of external communications, including announcements, updates, and press releases.
  • Ensure materials reflect the dignity, clarity, and lived experience of the communities served.
  • Coordinate media inquiries, public statements, and outreach logistics as needed.
  • Coordinate event communications, including timelines, materials, and outreach, ensuring clear, consistent, and accessible information for all audiences.
  • Support coordination of communications for time-sensitive or high-visibility issues.
  • Draft and refine messaging, talking points, and materials for leadership as needed.
  • Track external developments in policy, media, and community context, and flag implications.
  • Coordinate internal workflows to ensure timely and consistent responses.
  • Support preparation of leadership- and board-facing materials.
  • Support special event planning and implementation as needed.
Desired Qualifications
  • Experience in disability services, healthcare, statewide government, or regulatory agencies.
  • Familiarity with legislative and public policy processes.
  • Experience working in multi-stakeholder or highly regulated environments.
  • Experience with content management systems and video or visual storytelling tools.
  • Multilingual skills, such as Spanish, Chinese, or Tagalog.

About the company

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Golden Gate Regional Center

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Golden Gate Regional Center coordinates services for people with intellectual and developmental disabilities in San Francisco, San Mateo and Marin counties. Its Early Start program supports eligible infants and toddlers with developmental delays or a high risk of delay, while other services follow people into adulthood. Staff assess eligibility, develop individual plans with families and arrange support through community providers so people can live in their own communities. The private nonprofit operates within California's regional center system and receives public funding through the state's Department of Developmental Services. It began in 1966 and is headquartered in San Francisco, California.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, CA

Founded

1966

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