M

Microsoft

Builds workplace software, PCs and cloud services

Senior Director, Creator Ecosystem Marketing

Marketing Generalist & ManagementPosted on Nov 11
Full-timeRedmond, WA, USA$155.8k - $303.6k /yrIn-person

About the Job

Requirements

  • At least 10 years of experience leading agency or corporate brand management, design, or marketing, or equivalent experience.

Responsibilities

  • Partner with Product and business leaders to build and steer the global, multi-year growth strategy across Minecraft's UGC Creator Ecosystem, Marketplace, and subscription businesses, including portfolio priorities, audience strategies, and investment recommendations.
  • Serve as the senior Marketing partner to Product leadership, bringing customer needs, creator insights, market trends, competitive intelligence, and performance signals into product and portfolio decisions.
  • Define audience segmentation, value propositions, and positioning across creators, Marketplace customers, subscribers, and players, and translate portfolio priorities into clear marketing plans and outcomes.
  • Be accountable for end-to-end go-to-market across the portfolio, from audience strategy, positioning, and launch planning through integrated execution, lifecycle marketing, optimization, and performance.
  • Direct global go-to-market plans across channels and customer experiences, working with teams and partners across the business to deliver cohesive, high-quality execution.
  • Establish clear priorities, milestones, accountabilities, dependencies, and outcomes so that strategy translates directly into market impact.
  • Build scalable systems for attracting, onboarding, educating, activating, engaging, and retaining creators throughout the creator lifecycle.
  • Connect product marketing, community, education, partnerships, events, content, and marketing channels into an integrated creator journey that expands participation and deepens engagement.
  • Bring creator feedback, behavior, and performance signals into decisions that improve the creator experience and strengthen the ecosystem.
  • Design and execute integrated marketing programs that drive awareness, acquisition, engagement, retention, and lifetime value across Marketplace and subscription offerings.
  • Lead the full program lifecycle, from audience and offer strategy through creative development, promotion, launch, lifecycle marketing, and optimization, working with Creative, Media, Community, and Product partners to showcase Marketplace content, creators, and subscription value.
  • Define clear value propositions and customer journeys, and use testing, measurement, and customer insight to improve program performance and return on investment.
  • Develop and deliver strategies that increase the visibility and discovery of high-quality creator-made content and help creators reach relevant audiences.
  • Integrate creators and creator-made experiences across Minecraft launches, subscription offerings, cultural moments, and franchise priorities.
  • Build stronger connections between creator participation, content supply, player discovery, engagement, and commercial opportunity.
  • Partner with product and business leaders to define the success measures for each business area across Creator Ecosystem, Marketplace, and Subscriptions.
  • Lead portfolio and business reviews and use customer, creator, market, competitive, and performance insights to drive decisions and improve results.
  • Hold the team accountable for measurable customer, product, marketing, and business outcomes while balancing near-term performance with long-term ecosystem growth.
  • Lead and develop a high-performing team spanning Marketplace, Subscriptions, and Creator Ecosystem Marketing.
  • Set clear strategic direction, business accountabilities, decision rights, operating rhythms, and success measures while empowering senior team members to lead their respective areas.
  • Develop talent and foster a culture of customer focus, creativity, collaboration, executional excellence, inclusion, and accountability for results.

Desired Qualifications

  • Experience leading end-to-end marketing across product strategy, positioning, go-to-market, integrated execution, lifecycle marketing, and business performance.
  • Experience leading marketing for creator ecosystems, developer platforms, digital marketplaces, subscription businesses, software platforms, or related products at global scale.
  • Experience developing strategies for both B2B (Business-to-Business) and B2C (Business-to-Consumer) audiences, including professional developers or creator businesses and consumer or emerging creator audiences.
  • Proven success translating customer, market, and competitive insights into product strategy, positioning, go-to-market plans, and measurable business growth.
  • Experience building and scaling creator or developer ecosystems across acquisition, onboarding, education, adoption, engagement, advocacy, and retention.
  • Experience connecting product marketing, community, content, partnerships, events, channels, and lifecycle marketing into integrated customer journeys.
  • Experience building and leading high-performing teams of senior marketers across multiple product portfolios or business areas.
  • Experience establishing marketing operating models, decision frameworks, planning processes, measurement systems, and cross-functional ways of working.
  • Understanding of creator economics, user-generated content, subscription businesses, digital marketplaces, platform dynamics, and the relationship between content supply and customer demand.
  • Demonstrated ability to influence executives, align teams, make complex business decisions, and lead through ambiguity.
  • Strategic communication, business judgment, and stakeholder-management skills.
  • Passion for Minecraft, games, creator communities, and the future of participatory entertainment.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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