What is key for us in the role?

• People are the key to our success. Naturally you will play a key role in attracting talent, and keeping engineering teams healthy and thriving. We want people to be motivated by what they work on and enabled to reach and even exceed their potential. You will be the primary owner of scaling the Engineering Team to conceive, deliver and maintain category leading software solutions.
• You will establish programs and practices that build a vibrant engineering culture, develop employees, and ensure highly engaged teams.
• You will work closely with our CTO & VP Product on our business vision, technology strategy, product roadmaps, and market positioning. You will work together with the rest of the Senior Management Team to establish appropriate priorities for Engineering teams that are aligned with those of the other teams.
• You will readily establish credibility with engineers, and lead in a manner that inspires trust and excellence.
• You will represent the needs of engineering teams and facilitate translating business goals into execution plans.
• You will be reporting directly to the CEO.
• Klue is a remote-friendly organization, we have employees in many time zones. Ideally you will be in Vancouver where the majority of the Engineering Team and Senior Management Team are located. Location in another part of Canada could work if you are willing to travel to Vancouver as necessary.

What experience are we looking for to drive success?

• You have a passion for and experience leading development teams/organizations through inspiration and building on the vision for our product, company and category.
• You have plenty of related experience including leading the development process in partnership with product management.
• Experience recruiting, mentoring, and guiding a development team with empathy, transparency and inspiration to contribute to our culture and meet goals and objectives through your leadership style.
• You can build and lead engineer orgs with 30 to 300 people.
• You can partner with teams including Product, Sales and Customer Success to play a key role in executing on product roadmap.

What are the key responsibilities?

• Articulate the strategic vision of the company and the product to the engineering team to ensure transparency, alignment, inspiration and excitement to execute.
• Setting and executing on key performance measures for the engineering team to ensure company goals are met (if not exceeded!) including productivity and efficiency as we scale including key performance metrics
• Mentoring and evolving a career path for the management and development team
• Organizational design for both engineering teams and their PM/UX counterparts - working in conjunction with VP Product/CTO on team design as we scale
• Process design and implementation/change management
• Finance - Budgeting/forecasting as well as managing tax incentives like SR&ED / equivalent in other regions
• Communication of engineering goals, progress and status to broader stakeholders at Klue (CEO/Board/Org, etc.)
• Oversee the daily operations of our SaaS platform: 1) Budgeting / Cost controls / Ops strategy / Vendor management, 2) DevOps / Platform Engineering / SecOps, 3) Ensure SLA/SLOs are met including org-wide responses to issues

What’s our tech stack?

• Python, Ruby (Rails), React, TypeScript, Javascript, PostgreSQL, Elasticsearch, Redis, GCP, Tensorflow, Keras, Kubernetes, Docker