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Universal Music Group

Global music recording, publishing, distribution company

Executive Assistant

Executive SupportConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A minimum of 6 years of progressive experience providing direct executive-level administrative support, ideally to an EVP, President, General Manager, or comparable senior leader.
  • Demonstrated success managing complex calendars, travel, communications, and competing priorities with autonomy and minimal supervision.
  • Proven ability to anticipate executive needs, exercise sound judgment, and proactively manage day-to-day operations to maximize executive effectiveness.
  • Significant experience handling confidential information and sensitive business matters with discretion and professionalism.
  • Ability to operate independently with minimal direction and make informed decisions on behalf of senior executives.
  • Ability to anticipate executive needs, identify potential challenges, and address issues before escalation.
  • Ability to manage competing priorities, navigate ambiguity, and adapt quickly in a deadline-driven environment.
  • Strong organizational skills, attention to detail, and follow-through while managing complex workflows accurately.
  • Ability to build trusted relationships with employees at all levels, senior leadership, external business partners, and industry contacts.
  • Excellent written and verbal communication skills, including drafting polished communications and representing executive leadership professionally.
  • Strong discretion and professionalism when handling sensitive information and high-level business matters.
  • A proactive, solutions-oriented approach, including taking initiative, troubleshooting independently, and recommending process improvements.
  • Strong time-management skills and ability to remain composed and effective as priorities shift.
  • Strong service orientation and accountability when meeting the needs of multiple stakeholders.
  • Proficiency in Microsoft Outlook and Microsoft Office, including PowerPoint, Word, and Excel.

Responsibilities

  • Independently manage and proactively optimize complex executive calendars, meetings, and conference calls, balance competing priorities, and use sound judgment to resolve scheduling conflicts.
  • Serve as a primary contact for internal and external stakeholders by managing incoming requests, prioritizing communications, and determining when matters require executive attention.
  • Prepare executives for meetings by developing agendas, gathering materials, tracking follow-ups, and ensuring necessary information is available.
  • Coordinate domestic and international travel, accommodations, ground transportation, and detailed itineraries, managing changes and resolving issues.
  • Screen calls and manage interruptions, determining the appropriate timing and escalation of urgent matters.
  • Maintain working knowledge of the artist roster, company structure, key employees, industry relationships, and external contacts.
  • Partner with other executive assistants and cross-functional teams to coordinate schedules, facilitate communication, and provide seamless executive support and coverage.
  • Draft, edit, and distribute polished internal and external communications on behalf of executive leadership.
  • Organize and maintain executive correspondence, email archives, and deal communications, and ensure timely follow-up on outstanding items and business matters.
  • Create and maintain presentations, briefing documents, reports, and other materials supporting executive meetings and business priorities.
  • Coordinate executive meetings and visitor experiences, including greeting guests, arranging tours, organizing meeting spaces, and managing catering and other logistics.
  • Troubleshoot administrative and operational challenges, coordinating with IT and other internal partners to resolve issues.
  • Manage travel and entertainment expense reporting, review and approve expenses as appropriate, and ensure timely and accurate processing under company policies.
  • Track vacation and other administrative information for salaried employees, maintain accurate records, and coordinate updates.
  • Oversee office-related administrative needs, including supplies, restaurant reservations, and executive and team logistics.
  • Identify opportunities to streamline administrative processes, improve organization, and proactively address recurring needs.
  • Handle sensitive information and confidential business matters with professionalism, discretion, and integrity.
  • Take ownership of additional administrative responsibilities and special projects, managing deliverables independently through completion.

Desired Qualifications

  • Experience supporting multiple senior executives simultaneously.
  • Music or entertainment industry experience.
  • Experience working in a fast-paced, high-volume environment where priorities shift frequently.

About the Company

Universal Music Group

Global music recording, publishing, distribution company

Universal Music Group signs and develops artists, produces and distributes their music, and manages publishing rights across recording, publishing, and distribution. It generates revenue from physical and digital music sales, streaming, licensing music for film/TV/commercial use, and publishing royalties, while offering artist services like marketing and promotion. Its reach spans more than 60 countries and a large catalog of artists, which supports a diverse mix of income from recordings, publishing, licensing, live performances, and merchandising. Its goal is to maintain leadership in the global music industry by monetizing a broad catalog across multiple platforms and partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Santa Monica, CA
Founded
1934

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