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Blain's Farm and Fleet

Regional general store and farm supply

Head Cashier

Checkout & Customer ServicePosted on Nov 13
Full-timeBelvidere, IL, USAIn-person

About the Job

Responsibilities

  • Monitor and coordinate activities of retail store Cashiers, Customer Care, and self-checkout attendants.
  • Motivate, coach, and train Front End associates to ensure Front End Big 3 goals are met.
  • Assist Cashiers, Customer Care, and self-checkout attendants in executing their primary functions.
  • Use the “Yes, And” policy to handle customer or associate issues and inquiries, escalating to management as needed.
  • Maintain, monitor, and cover Front End lunches and breaks.
  • Perform cash management functions using the Cash Recycler, including tender exchanges, opening and closing registers, advances, and manual deposits.
  • Perform Cashier, Customer Care, and self-checkout duties as needed.
  • Reconcile cash registers using Cash Recycler receipts.
  • Follow armored truck procedures, including ordering and receiving change, and packaging and sending deposits and special deposits.
  • Perform daily and weekly paperwork duties, including check deposits, daily tender reconciliation procedures, variance reporting, variance investigations, and DNR reports.
  • Use Omnisafe and Omnistore to look up receipts, run reports, monitor tills, and maintain register logins.
  • Maintain, troubleshoot, and repair registers and other front-end equipment as needed, and use the ticketing system to report issues to Blain’s for resolution.
  • Demonstrate awareness of and comply with relevant finance, safety, loss prevention, human resources, and legal policies.

Desired Qualifications

  • One to three years of cashier, customer service, bookkeeping, and/or retail experience is preferred.

About the Company

Blain's Farm and Fleet

Regional general store and farm supply

Blain's Farm & Fleet is a family-owned regional retailer operating as a modern general store across the Midwest. It sells farm equipment and feed, automotive parts and services, clothing, home goods, lawn and garden, pet supplies, sporting goods, and more through 45 stores and online. It combines in-store shopping with online ordering, offering buy online, pick up in store and drive-thru pickup, plus automotive service centers and other services. Its Neighbor Network with Epsilon adds targeted advertising partnerships; the company aims to provide affordable, convenient, one-stop shopping for Midwestern communities while growing through multi-channel sales and selective partnerships.

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