Account Manager - Clinical Outcome Assessments

Account Manager, Clinical Outcome Assessments. Ireland or the UK

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients' quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments.

Mapi Research Trust is a non-profit organization facilitating access to information for all stakeholders in the field of Patient Centered Outcomes, particularly for Clinical Outcome Assessments (COAs).

The Account Manager supports efforts to maintain and expand upon COA author and client relationships for the assigned PCS service area(s). The Account Manager owns several accounts and is responsible for understanding clients’ business objectives and for supporting responses and BD efforts across PCS.

The role is within the Author Collaboration Unit department, Mapi Research Trust (in collaboration with ICON plc).

Responsibilities:

• Actively supports the growth and integration of service areas with ICON’s Patient Centered Sciences (PCS).  
• Proactively and independently expands knowledge base on constantly evolving industry trends and news and best practices.
• Serves as expert in COA management field and guides COA developers and/or copyright holders toward COA best practices in licensing, linguistic validation, electronic implementation and copyright protection.
• Continuously develops awareness of the pharma / biotech / medical device industry landscape as it relates to department specific service-related trends and challenges and guides awareness for PCS staff.
• Drives understanding and awareness of PCS staff on the nature of COA author relationships and supports the building/broadening of these relationships.
• Proactively develops new business opportunities and drives revenue growth through regular and meaningful communication.
• Prepares and leads discussions with the assigned COA authors/copyright holders on the update and signature of contracts.
• Manages a portfolio of active accounts; handling client communications, client outreach and RFI/RFP response development and coordination with all stakeholders across MRT and ICON as needed.
• Coordinates distribution set-up for new COAs with internal teams
• Coordinates with scientific leaders, project management teams, and other contributors (i.e. suppliers) to drive forward the creation of compelling and competitive proposals.
• Such other duties and tasks as are allocated to you at the reasonable discretion of the Company

What you need:

• Bachelor’s Degree
• Advanced English level
• Sales and Business Development, minimum 2 years of experience.
• Experience in pharma industry, COA field, Project Management, organizational skills is a plus.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply