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Magellan Health

Manages complex health services via technology

Military and Family Life Adult Counselor

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeNorfolk, VA, USAIn-person

About the Job

Requirements

  • A master's degree from an accredited graduate program in a relevant field, including mental health-related fields such as social work, psychology, marriage and family therapy, or counseling.
  • A valid, unrestricted independent counseling license from a state, the District of Columbia, a U.S. territory, or a commonwealth, authorizing counseling services as an independent practitioner.
  • Less than two years of post-licensure clinical experience.
  • Intermediate-level competency with Microsoft Suite, internet navigation, smartphones or tablets, applications, and video-conferencing platforms.
  • Ability to engage and communicate with military members or children as assigned and respond quickly to emergent situations across military installations or school settings, including traversing distances and uneven or outdoor terrain and working in varied weather and base conditions; travel outside installations may be required.
  • Ability to meet site-specific requirements for designated worksites, which may include receiving and documenting specified immunizations or vaccinations.
  • Ability to prove U.S. citizenship and fluency in English.
  • Understanding, sensitivity, and empathy for service members and their families, ability to develop trusting helping relationships, and ability to work with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
  • Pass a National Agency Check and Inquiries clearance, an Installation Records Check, a criminal background check, and an FBI fingerprint check.
  • Possess a valid U.S. state vehicle operator's license unless waived by the FEDSIM Contracting Officer's Representative; personnel may also be required to pass tests and obtain a U.S. military vehicle operator's permit for commercial sedans and similar vehicles for temporary-duty locations.

Responsibilities

  • Provide non-medical, short-term, solution-focused, walk-around counseling to eligible service members and family members at assigned primary and secondary locations, including assessment, brief counseling, consultation, action planning, referrals and linkage to resources, and follow-up as indicated.
  • Deliver training and health and wellness presentations and participate in health fairs and other base or installation activities as requested or directed.
  • Enter counselor activity data daily through a smartphone or web application, ensuring accurate reporting while maintaining client and service-member confidentiality.
  • Maintain visibility within the assigned brigade or regiment so MFLC services are accessible; establish and maintain relationships with community resources and provide appropriate linkages; partner with points of contact to address installation needs and maintain an effective professional relationship with the installation point of contact.
  • Respond to critical incidents, surges, on-demand events, and special requests as directed by the point of contact and approved by the Office of the Secretary of Defense program manager; flex the schedule for urgent requests as needed or requested by regional supervision.
  • Manage duty-to-warn and restricted-reporting situations according to Department of Defense protocol and staff cases with regional supervision.
  • Communicate with regional supervisors and participate in regular individual and group supervision, sharing information about trends and issues at assigned installations.
  • Participate in regular in-services and training, Quality Improvement committees, and other contract activities as assigned or appropriate.
  • Participate in initiatives, studies, and pilot programs as directed by the customer or Magellan, including certification and training processes, activity documentation, integration of pilot activities into non-medical counseling work, and use of applicable technology to complete required activities.
  • Perform other duties as assigned.

About the Company

Magellan Health

Manages complex health services via technology

Magellan Health helps health plans, employers, unions, and government entities manage complex health needs by delivering technology-enabled care management and behavioral health services. Its platforms include provider and member portals along with care management programs that coordinate member care. It differentiates itself by focusing on high-complexity health areas and forming close partnerships with payers and employers to blend digital tools with personal support, not just traditional care delivery. Its goal is to make high-quality care easier to access and manage, advancing a healthier future.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Avon, IL
Founded
1969

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