Full-Time

Founder's Office] Chief of Staff to the CEO

Enterpret

Enterpret

51-200 employees

Transforms customer feedback into product insights

No salary listed

New York, NY, USA

Hybrid

Hybrid role; some on-site presence in New York.

Category
Business & Strategy (1)
Required Skills
Sales
Data Analysis
Excel/Numbers/Sheets

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Requirements
  • 5+ years in a high-agency role, such as startup operating, management consulting, investment banking, venture capital, or strategy/business operations, where you owned ambiguous, high-stakes work end to end.
  • Early-stage startup operating experience is strongly preferred; ex-founder experience is a strong plus.
  • A track record of growing your own mandate: you've walked into an undefined problem and walked out with a system, a decision, or an outcome the team now relies on.
  • Strong analytical and data fluency, comfortable in spreadsheets, building models, and reasoning from data, and AI-native in how you work, using modern AI tools to move faster and go deeper.
  • Sharp written and verbal communication: you can write a crisp memo one day and represent the CEO in the room the next.
  • Commercially minded and energized by customers, willing to take sales calls, learn the product cold, and build conviction directly from the market.
  • A track record of collaborating across functions and earning trust without relying on formal authority.
  • Energized by building culture through rituals, operating cadence, communication, and follow-through.
  • High ownership, sound judgment with sensitive information, and genuinely energized by startup ambiguity and variety, where no two weeks look the same.
Responsibilities
  • Partner directly with our CEO and founding team as a true extension of the CEO: a trusted sounding board and proxy who represents them in rooms they can't be in, makes calls on their behalf, and turns founder intent into scoped workstreams with clear owners, timelines, and follow-through.
  • Protect and prioritize the CEO's focus by deciding what needs their attention and quietly handling what doesn't, while preparing them for board meetings, investor conversations, and high-stakes decisions.
  • Own finance-adjacent operating work, including vendor decisions, budget tracking, cash-conscious prioritization, and analyses that help the CEO make sharper calls.
  • Run the company's operating rhythm across leadership meetings, weekly business reviews, and planning cycles, setting agendas, surfacing the right data, and tracking every decision to close.
  • Take messy operational projects off the CEO's plate and run them independently across people, process, finance, and vendor workflows.
  • Build the analyses and narratives that move decisions forward: first-draft strategy memos, board and investor materials, and company-wide communications, grounded in first- and third-party data.
  • Operate AI-natively by using modern AI tooling to research, draft, model, and automate the work, and help the leadership team adopt AI-enabled ways of working as we scale.
  • Take first sales calls and earn real commercial reps by learning our ICP, their pain points, and where Enterpret wins, so you can build conviction on the question that runs the business: how do we grow ARR
  • Step in as temporary owner on the highest-priority cross-functional problems, collaborating across Sales, Marketing, Customer Success, Product, and Engineering wherever there's a gap between strategy and execution.

Enterpret provides a customer feedback intelligence platform that helps product teams turn feedback into actionable insights. It collects feedback from multiple sources, unifies and categorizes it using adaptive AI into a Custom Unified Feedback Taxonomy, and enables precise, granular insights to prioritize product work. How it works: users access a user-friendly interface, build dashboards, and use semantic search to interpret the meaning across feedback, with automated summaries. Differentiators: adaptive taxonomy that evolves with feedback, semantic search across all feedback, and a structure that supports non-technical operators; the service includes dedicated data auditors for weekly model refreshes and a dedicated Customer Success Manager. Goal: help product companies build products centered on customer needs by continuously refreshing models and insights.

Company Size

51-200

Company Stage

Series A

Total Funding

$25.1M

Headquarters

San Francisco, California

Founded

2020

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Simplify Jobs

Simplify's Take

What believers are saying

  • Enterpret says June 2026 launches shipped four integrations and live sales deal-risk intelligence.
  • 2026 product pages emphasize 24/7 anomaly detection, webhook actions, and connected context.
  • Notion shortened insight cycles 70 percent, validating ROI-driven expansion inside accounts.

What critics are saying

  • Medallia, after June 2026 recapitalization, now attacks agentic action and topic modeling directly.
  • Thematic launched Customer Intelligence and Activation in March 2026, narrowing Enterpret's differentiation.
  • Enterpret's category stays niche; if pilots stall, ACV expansion collapses by 2027.

What makes Enterpret unique

  • Adaptive Taxonomy and Customer Knowledge Graph unify 50-plus sources into one customer context graph.
  • June 2026 Agent OS adds cited workflows, automations, and ChatGPT distribution.
  • Canva, Notion, and Strava use Enterpret for feedback loops and revenue-linked insights.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

1%
Intelligence360 News
Dec 19th, 2024
Enterpret Raises $20.8M in Series A

Enterpret, an AI-enabled customer feedback platform, announced a $20.8 million Series A funding round led by Canaan Partners, with participation from Kleiner Perkins, Peak XV Partners, Wing Ventures, and Recall Capital. Angel investors include Lauryn Motamedi, Elena Verna, Nan Yu, and Andrew Berman. The funding will help Enterpret scale and deploy no-code AI agents. Rayfe Gaspar-Asaoka from Canaan Partners joins the board. Enterpret's customers include Canva, Notion, and Monday.com.

Business Wire
Dec 5th, 2024
Enterpret Announces $20.8 Million Series A

Enterpret, the AI-enabled customer feedback intelligence platform for product development and CX teams, announced that it has raised $20.8 million in

Entrackr
Dec 4th, 2024
Enterpret announces $20.8 Mn in Series A round

Enterpret, an AI-enabled customer feedback intelligence platform for product development and CX teams, has raised $20.8 million in its Series A round led by Canaan Partners.

Inc42
Dec 4th, 2024
Enterpret Bags $20.8 Mn To Provide AI Driven Customer Feedback To CXOs

Enterprise tech startup Enterpret has raised $20.8 Mn (over INR 175 Cr) in its Series A funding round led by Canaan Partners.

Enterpret
Jan 31st, 2024
How product teams validate assumptions and hypotheses in Enterpret

Why Enterpret Inc. launched Creating Reasons in Enterpret.