Head of Food Safety and Compliance, Editions

Delivery-only kitchens have never been higher profile, or more valuable for improving service and selection for customers. The future is even more exciting: bigger brands are joining us, we are expanding locations and markets, and finding new ways to add value and reshape the food delivery landscape. Deliveroo Editions were the world’s first delivery-only kitchens, and we are still the market leader in helping our restaurant partners succeed.

You will help ensure food safety is maintained across Deliveroo Edition sites. Based in our London Head office and reporting to the Global Director of Strategic Site Operations, you will be responsible for the implementation, improvement and monitoring of food safety and health & safety standards.

Job Description:

• Demonstrate overall accountability for maintaining the highest safety and hygiene standards on all sites across all five markets through international regulatory standards.
• Lead the implementation, monitoring and improvement of Food Safety programs & processes.
• Build networks and communicating clearly with multiple teams and partners to develop a culture of food safety, providing coaching, mentoring, training and advice on all levels.
• Conduct Food Safety and health & safety inspections.
• Manage the audit processes including scheduling, supporting sites with audit-related questions, and following up on any corrective actions.
• Follow up on complaints or escalations relating to Food Safety issues with Restaurant Partners and implementing preventive measures and controls.
• Guide our Restaurant Partners to remain compliant with high Food Safety standards.
• Support in ensuring compliance with the Health & Safety regulations, reviewing and updating the H&S manuals, and accident investigations.
• Overcome the difference in operating styles, systems and experiences between large & small Restaurant Partners.
• Continually review Food Safety documentation, systems and due diligence processes.
• Set and maintain food safety and health and safety procedures and training programs.
• Driving continuous improvement initiatives and best practices across all geographies.
• Monitor and evaluate food safety performance metrics, analysing data, and implementing corrective actions as necessary to improve our food safety practices.
• Supporting sites’ readiness for local authority inspections and carrying out internal audits as required.

The Successful Applicant:

• Have a demonstrated experience in a similar role (minimum of 3+ years of branded restaurant or food industry experience managing a multi-site environment).
• Ideally hold a Higher Diploma, Bachelor’s Degree or above in Food Science, Food Manufacturing or related disciplines.
• Possess a clear understanding of HACCP & familiarity with Food Laws, Food labelling laws, Food regulation and experience liaising with Local Authorities.
• Have a good understanding of Health & Safety and be able to offer guidance on various health & safety related matters.
• Demonstrates a willingness to succeed and great people skills to help complete projects/tasks.
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Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable oppo