ParentSquare
K-12 school-family communication platform
Customer Success Manager - Attendance Plus
+ Stock options
About the job
- At least 5 years of experience in a Customer Success or Account Management role; K-12, education technology, or Multi-Tiered System of Supports experience is a strong plus.
- At least 2 years of experience leading and developing a customer-facing team.
- Experience building processes where none exist, such as in a new product, new market, or early-stage environment.
- A track record of owning strategic, high-value relationships with executive stakeholders.
- Demonstrated results driving adoption, retention, and expansion.
- Strong coaching, communication, and cross-functional leadership skills, with a data-driven and highly organized approach.
- Carry a book of strategic Attendance Plus customers, with direct responsibility for their outcomes and renewals.
- Hire, coach, and develop a growing team of Customer Success Managers into trusted advisors to district leadership.
- Build the Attendance Plus customer success model from the ground up, including the customer journey, engagement model, success plans, and playbooks.
- Get early customers to measurable attendance outcomes and turn those wins into references and case studies.
- Own renewal health and retention across the portfolio, with proactive intervention on at-risk accounts.
- Partner with Sales on expansion and cross-sell grounded in demonstrated value and adoption.
- Serve as the voice of the Attendance Plus customer to Product and bring back what districts need as the product evolves.
- Establish the account planning, reporting, and HubSpot hygiene the team will use as the portfolio grows.
- K-12, education technology, or Multi-Tiered System of Supports experience.
About the company
ParentSquare provides a subscription-based communication platform for K-12 schools that connects schools, educators, and families. It unifies home-school communication through features like mass notifications, classroom and one-to-one messaging, newsletters, permission slips, and event RSVPs. Schools can use analytics on parental engagement to measure and improve the effectiveness of their communication strategies, helping to increase parental involvement and ultimately student achievement. The product is designed for school districts and is deployed at scale, serving millions of students and their families across the United States. The company differentiates itself by offering an integrated, district-wide solution that covers multiple communication channels in one system and emphasizes measurable family engagement. Its broader goal is to make it easier for schools and families to stay connected, improving communication efficiency and supporting student success in the EdTech market.
Company Size
201-500
Company Stage
Seed
Total Funding
$15.8M
Headquarters
Goleta, California
Founded
2011
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Simplify's Take
What believers are saying
- 2026 district migrations from Remind, SchoolMessenger, Bloomz, and One Call Now keep accelerating.
- August 2026 launched AI Assistant, Conversation Starters, and expanded ParentSquare Pay reporting.
- More than 22 million students and 42,000 schools create strong cross-sell and retention leverage.
What critics are saying
- Google, ClassDojo, SchoolMessenger, and Remind replacements pressure pricing and renewals through 2027.
- ParentSquare's expansion into payments and attendance invites direct competition from SIS and finance vendors.
- If districts standardize on bundled suites, ParentSquare becomes a feature, not the system of record.
What makes ParentSquare unique
- ParentSquare combines messaging, forms, payments, attendance, and websites in one district platform.
- Its 190-plus language translation and 100% contactability messaging are hard to replicate quickly.
- Remind acquisition in 2023 strengthened district reach and displaced fragmented school communication tools.
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Benefits
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Parental Leave
Stock Options
Wellness Program
Unlimited Paid Time Off
Paid Holidays
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 1%2 year growth
↑ 2%Serent Capital announces growth investment in ParentSquare. The funding will support rapid national expansion and product investments.
ParentSquare expands ParentSquare Intelligence for back to school with AI Assistant for school websites and AI Conversation Starters. Aug 20, 2026, 09:00 ET SANTA BARBARA, Calif., Aug. 20, 2026 /PRNewswire/ - ParentSquare, the leading family engagement infrastructure for K-12 districts, today announced two ParentSquare Intelligence capabilities arriving for back to school: AI Assistant for Smart Sites and Conversation Starters. Both continue the expansion of ParentSquare Intelligence, the AI and data intelligence layer introduced in March that embeds actionable insights and automation across the company's unified school-home engagement platform. AI Assistant gives families, staff, and community members instant, self-serve answers directly on a district's website. The assistant lets visitors type a question and receive a direct answer pulled from the district's own site content, including information in PDFs and images that standard search tools cannot see. It supports 190+ languages, so nearly everyone can get answers in their home language. Whether someone is new to the district or just looking for important dates at 9 p.m., they get a fast, accurate answer on the spot instead of waiting until the next morning to call the front office. Built-in analytics show districts what visitors are actually asking, surfacing content gaps and helping communications teams keep improving the website for both their current community and prospective families. Districts can customize the AI Assistant's name and avatar, or use the default branding out of the box and personalize it later with zero extra lift required. Conversation Starters help connect school and home by turning everyday classroom updates into meaningful conversations at the dinner table or on the ride home. When a teacher shares a post, ParentSquare Intelligence automatically generates relevant questions based on the content, turning a school update into a real discussion. For a post about a class science experiment, a family might see "What did your class test in the experiment today?" followed by "What surprised you about the results?" Teachers review the suggested prompts and can edit or remove them before publishing, and families receive them in their preferred language. The questions are open-ended, not quiz questions: a specific starting point for the kind of everyday moment research links to stronger attendance, motivation, and academic outcomes. "Back to school is when families form their first impression of their school district. These capabilities help districts start the year strong, with clear answers for every family and simple ways to keep the conversation going at home. That is the promise of ParentSquare Intelligence: practical intelligence embedded in the tools schools already use every day," said Anupama Vaid, President and Founder of ParentSquare. AI Assistant and Conversation Starters join Contactability(TM) Benchmark, AI Rewrite, and AI Alt Text as part of ParentSquare Intelligence, with additional capabilities across communication, attendance, payments, and websites planned throughout the 2026-2027 school year. About ParentSquare ParentSquare is the leading family engagement infrastructure helping K-12 districts nationwide reach every family with an award-winning, all-in-one communication platform. Reaching over 22 million students, ParentSquare helps districts consolidate disconnected tools and outdated communication systems with personalized messaging, websites, forms, payments, attendance solutions, and more, in one easy-to-use platform. With powerful features for achieving 100% contactability, two-way translation into 190+ languages, and purpose-built AI enhancements, ParentSquare empowers districts to invite every family to be involved in their student's education, no matter their home language or the device they use. Recognized for growth and innovation by Inc. 5000, GSV 150, and more, ParentSquare was founded in 2011 in Santa Barbara, California. Learn more at parentsquare.com SOURCE ParentSquare
Introducing its new communication platform. Aug 7 2026 Stay Connected with ParentSquare! Usd 305 is excited to officially announce its new communication platform and welcome you to ParentSquare! Beginning this school year, Salina Public Schools will use ParentSquare as its primary communication platform for families, students and staff across all of its schools. ParentSquare brings classroom, school and district communication together in one place. From everyday updates to urgent alerts, information can be received through email, text or app notifications - all based on your notification preferences. By partnering with ParentSquare, Usd 305 is enhancing the way its district communicates, making it easier for staff to connect with families and for families to stay informed and engaged. ParentSquare will also help Usd 305 comply with House Bill 2299, the new Kansas law that establishes requirements for electronic communication between school staff and students. ParentSquare will replace other communication tools that have previously been used throughout its district, schools and classrooms. Staff may continue to communicate through their official @usd305.com email addresses, which remain an acceptable form of communication under state law. With ParentSquare families will be able to: * Receive messages from your student's school and the district. * Choose how you receive messages through emails, text or app notifications. * Choose when you receive messages - either immediately as they are shared or in a "digest" all at once, bundled format. Don't worry - urgent messages will always be sent in real time. * Communicate in your preferred language with automatic translation. * Send direct messages to your student's teachers and staff. * And much more! Best of all, families can easily access everything from your phone or computer! What families need to do: By default, an account is automatically created for each parent or guardian using the pre-existing contact information listed in Skyward. Please begin looking for an email being sent with an invitation to join ParentSquare. Usd 305 highly encourage you to activate your account and download the free mobile app from the Apple App Store or the Google Play Store. You can also access the ParentSquare website at www.parentsquare.com. View the Getting Started with ParentSquare Guide by clicking the link below: More details to come: This information will help you prepare to receive messages through ParenSquare for the 2026-27 school year. More information will be shared by the district and your student's school in the coming weeks. Usd 305 is excited for all the ways ParentSquare will make communication simpler and more effective for all of its families and staff. Thank you for being part of its school community! Salina Public Schools
ParentSquare named to the 2026 Inc. 5000 list of america's fastest-growing private companies for the fourth consecutive year. The company ranks No. 788, climbing 174 spots on this year's list SANTA BARBARA, Calif., Aug. 11, 2026 - ParentSquare, the leading family engagement infrastructure for K-12 districts, has been named to the 2026 Inc. 5000 list, the most prestigious ranking of the nation's fastest-growing private companies. ParentSquare holds the No. 788 spot this year, climbing 174 places from 2025, and joins a list whose past honorees include Microsoft, Meta, Chobani, Oracle, and Patagonia. Four consecutive appearances on the list track a clear shift in how districts connect with families: away from scattered point solutions and toward one unified foundation for reaching and involving every family. ParentSquare serves schools and districts reaching more than 22 million students nationwide, bringing messaging, websites, attendance solutions, forms, and payments together in one platform, with two-way translation into 190+ languages and powerful tools for achieving 100% contactability. This year, ParentSquare expanded that foundation with ParentSquare Intelligence, purpose-built AI that helps schools and districts communicate more effectively. ParentSquare Intelligence features analyze communication, engagement, and attendance to surface actionable insights and recommended next steps within the workflows staff already use. Every feature is optional, off by default, and turned on at the district level, so districts stay in control of what they adopt. "Being named to the Inc. 5000 for the fourth consecutive year is an honor, and it signals something bigger than our own growth," says Anupama Vaid, President and Founder of ParentSquare. "Districts are investing in family engagement as core infrastructure, and they are choosing a partner built for schools and designed for families. Our growth means more schools can reach every family, in any language, and that connection is what drives student success." "Every company on the Inc. 5000 has a story of perseverance, smart decision making, and a refusal to sit still," says Mike Hofman, Editor-in-Chief of Inc. "Their growth reflects more than strong financial performance - it reflects creativity, resilience, and the customer focus required to build companies that make a lasting impact." Inc. will celebrate honorees at the 2026 Inc. 5000 Conference & Gala, taking place October 14 to 16 in Dallas, Texas. For the full Inc. 5000 list, honoree company profiles, and a searchable database by industry and location, visit www.inc.com/inc5000. Inc. 5000 list methodology. Companies on the 2026 Inc. 5000 are ranked according to percentage revenue growth from 2022 to 2025. To qualify, companies must have been founded and generating revenue by March 31, 2022. They must be U.S.-based, privately held, for-profit, and independent - not subsidiaries or divisions of other companies - as of December 31, 2025. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2022 is $100,000; the minimum for 2025 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. About parentsquare. ParentSquare is the leading family engagement infrastructure helping K-12 districts nationwide reach every family with an award-winning, all-in-one communication platform. Reaching over 22 million students, ParentSquare helps districts consolidate disconnected tools and outdated communication systems with personalized messaging, websites, forms, payments, attendance solutions, and more - in one easy-to-use platform. With powerful features for achieving 100% contactability, two-way translation into 190+ languages, and purpose-built AI enhancements, ParentSquare empowers districts to invite every family to be involved in their student's education, no matter their home language or the device they use. Recognized for growth and innovation by Inc. 5000, GSV 150, and more, ParentSquare was founded in 2011 in Santa Barbara, California. Learn more at parentsquare.com. About Inc. Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping its future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com.
ParentSquare named to the 2026 Inc. 5000 List of america's fastest-growing private companies for the fourth consecutive year. Aug 11, 2026, 09:00 ET The company ranks No. 788, climbing 174 spots on this year's list SANTA BARBARA, Calif., Aug. 11, 2026 /PRNewswire/ - ParentSquare, the leading family engagement infrastructure for K-12 districts, has been named to the 2026 Inc. 5000 list, the most prestigious ranking of the nation's fastest-growing private companies. ParentSquare holds the No. 788 spot this year, climbing 174 places from 2025, and joins a list whose past honorees include Microsoft, Meta, Chobani, Oracle, and Patagonia. Four consecutive appearances on the list track a clear shift in how districts connect with families: away from scattered point solutions and toward one unified foundation for reaching and involving every family. ParentSquare serves schools and districts reaching more than 22 million students nationwide, bringing messaging, websites, attendance solutions, forms, and payments together in one platform, with two-way translation into 190+ languages and powerful tools for achieving 100% contactability. This year, ParentSquare expanded that foundation with ParentSquare Intelligence, purpose-built AI that helps schools and districts communicate more effectively. ParentSquare Intelligence features analyze communication, engagement, and attendance to surface actionable insights and recommended next steps within the workflows staff already use. Every feature is optional, off by default, and turned on at the district level, so districts stay in control of what they adopt. "Being named to the Inc. 5000 for the fourth consecutive year is an honor, and it signals something bigger than our own growth," says Anupama Vaid, President and Founder of ParentSquare. "Districts are investing in family engagement as core infrastructure, and they are choosing a partner built for schools and designed for families. Our growth means more schools can reach every family, in any language, and that connection is what drives student success." "Every company on the Inc. 5000 has a story of perseverance, smart decision making, and a refusal to sit still," says Mike Hofman, Editor-in-Chief of Inc. "Their growth reflects more than strong financial performance - it reflects creativity, resilience, and the customer focus required to build companies that make a lasting impact. We congratulate all honorees on this significant achievement." Inc. will celebrate honorees at the 2026 Inc. 5000 Conference & Gala, taking place October 14 to 16 in Dallas, Texas. For the full Inc. 5000 list, honoree company profiles, and a searchable database by industry and location, visit www.inc.com/inc5000. Inc. 5000 List Methodology Companies on the 2026 Inc. 5000 are ranked according to percentage revenue growth from 2022 to 2025. To qualify, companies must have been founded and generating revenue by March 31, 2022. They must be U.S.-based, privately held, for-profit, and independent - not subsidiaries or divisions of other companies - as of December 31, 2025. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2022 is $100,000; the minimum for 2025 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. About ParentSquare ParentSquare is the leading family engagement infrastructure helping K-12 districts nationwide reach every family with an award-winning, all-in-one communication platform. Reaching over 22 million students, ParentSquare helps districts consolidate disconnected tools and outdated communication systems with personalized messaging, websites, forms, payments, attendance solutions, and more - in one easy-to-use platform. With powerful features for achieving 100% contactability, two-way translation into 190+ languages, and purpose-built AI enhancements, ParentSquare empowers districts to invite every family to be involved in their student's education, no matter their home language or the device they use. Recognized for growth and innovation by Inc. 5000, GSV 150, and more, ParentSquare was founded in 2011 in Santa Barbara, California. Learn more at parentsquare.com. About Inc. Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com. SOURCE ParentSquare