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PENN Entertainment

Operates casinos, racetracks, and online betting

Lead Valet Attendant

Hotel Guest ServicesUpdated on Nov 12
Full-timeDetroit, MI, USAIn-person

About the Job

Requirements

  • Ability to operate various motor vehicles.
  • Ability to stand for long periods of time and to bend, stoop, or kneel.
  • Ability to withstand temperature changes and high-frequency noises, sounds, and tones.
  • Ability to perform basic math functions.
  • Ability to read, write, and communicate verbally in English.
  • Ability to understand and comply with company and departmental policies and procedures.
  • Skill in preparing and maintaining records, writing reports, and responding to correspondence.
  • Ability to work and make decisions under stressful conditions.
  • Analytical, problem-solving, critical-thinking, and decision-making skills.
  • Ability to provide support to staff and delegate job duties.
  • Valid Michigan driver's license.

Responsibilities

  • Coordinate activities of the Parking/Valet Team on the assigned shift.
  • Support and enforce established procedures.
  • Survey all Valet areas and obtain appropriate supplies for the shift.
  • Control traffic and issue valet tickets to guests.
  • Train new team members, including all attendants.
  • Enter guest and vehicle information into the system.
  • Ensure valet tickets are filled out completely.
  • Notify management of challenges.
  • May work in a gaming-related system.
  • Check uniforms and appearance.
  • Assist with activities of Valet Drivers, Dispatchers, Lane Attendants, Front Doormen (Bellmen), lockouts, vehicle jumps, and shuttle runs as assigned.
  • Perform other duties as assigned by management.
  • Operate the Valet areas efficiently on the assigned shift and cover shifts if needed.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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