Social & Community ServicesCase Management & Advocacy
About the job
Requirements
A bachelor's degree in Social Work, Human Services, or a related field, or a similar combination of education and directly related work experience.
Two to three years of experience in direct service and/or delivering financial education services or curriculum training is preferred.
A valid Connecticut driver's license is required.
Responsibilities
Provide customer-driven family development services focused on identifying long-term family goals and objectives, assessing family needs and strengths, coordinating eligible program services, and supporting families in advocating for themselves.
Implement a system to track progress toward established family goals.
Coordinate family enrollment in social service programming, including application assistance or review and authorization of direct benefit payments when applicable.
Encourage families to develop their strengths by identifying and practicing needed skills.
Develop and deliver workshops and training sessions that help families develop and strengthen needed skills.
Conduct home visits and case conferences with families to assess the entire family situation.
Advocate for and with families before agencies, schools, and businesses that interact with them.
Implement file-recordkeeping and customer-confidentiality procedures.
Collect data for monthly and quarterly reports filed with funding sources and other agencies.
Desired Qualifications
Two to three years of experience in direct service and/or delivering financial education services or curriculum training.
Bilingual ability.
Description
2 Full-time, union positions
$21.00 per hour; 40 hours per week
8am to 5pm, Monday thru Friday
Provide customer driven family development services which focus on the identification of long term family goals and objectives. a process which assists families in assessing their needs and strengths, coordinates program services for which they may be eligible, and supports the empowerment of families to be their own advocates with educational institutions, social service agencies and the business community.
Implement a system to track progress towards the achievement of established family goals.
Coordinate the enrollment of families into social service programming in support of family goals. This may include application assistance/review and/or authorization of direct benefit payments.
Encourage families to develop their own strengths including identification and practicing of needed skills.
Develop and deliver workshops and training sessions designed to help families develop and strengthen needed skills.
Conduct home visits and case conferences with families to assess entire family situation.
Advocate for and with a family with other agencies, schools, and businesses that have interactions with the family.
Implement file recordkeeping system and customer confidentiality procedures.
data for reports that are filed with funding sources and other agencies as required on a monthly and quarterly basis
Requirements
Education:
Bachelors Degree in Social Work or Human Services or related field or similar combination of education and directly related work experience.
2-3 years experience in direct service and/or in experience in delivering financial education services or some type of curriculum training preferred. Bilingual preferred. Must have valid Connecticut driver’s license.
Benefits Include:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) with matching contributions
Vacation Time
Personal Time
Sick Time
Holiday Pay
New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.
New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 22 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.
Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.
In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.
In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.
While the range of programs is broad, they fall into one or more of the following categories: