Tennis Shop Attendant

Position Summary

The Tennis Shop Attendant supports the daily operation of the Sand Valley Tennis Center by assisting with retail sales, court reservations, guest inquiries, and day-to-day tennis operations. This role helps maintain a clean, organized, and welcoming Pro Shop environment while contributing to a warm, guest-centered experience.

This is a seasonal role running from mid-April through mid-October.

Essential Duties & Responsibilities

Welcome guests and assist with lesson bookings and reservations for grass tennis and Court Tennis.
Complete retail transactions using the point-of-sale system.
Support merchandise restocking, organization, and upkeep.
Respond to phone calls and emails with helpful, accurate program information.
Maintain clean, safe, and organized spaces throughout the Pro Shop, tennis courts, and common areas.
Support the day-to-day flow of tennis operations and assist team members during busy periods.
Communicate guest feedback or concerns to the Head Tennis Professional.
Perform other duties as needed to support the Tennis Center.

Qualifications

Warm, welcoming, and professional presence.
Strong communication skills with a guest-focused approach.
Solid understanding of tennis and genuine enthusiasm for helping guests enjoy their visit.
Prior retail or customer service experience preferred.
Strong attention to detail and comfort working in a fast-paced environment.
Ability to work independently and as part of a collaborative team.

Working Conditions & Physical Requirements

Work primarily indoors in the Pro Shop, with occasional outdoor tasks as part of supporting daily tennis operations. Outdoor work may involve varying weather conditions.
Spend extended periods standing and walking while supporting guests and daily Tennis Center operations.
Regularly bend, reach, push, pull, and perform repetitive movements throughout the workday.
Lift, carry, and move merchandise, tennis equipment, and supplies as needed.
Move between the Pro Shop, tennis courts, and other Tennis Center areas as needed.
Work schedules may include mornings, afternoons, evenings, weekends, and holidays based on guest and operational needs.
Full-season availability is preferred; shorter seasonal commitments of approximately three months may be considered.

Perks

Golf Privileges
Retail & Restaurant Discounts
Team Member Meal Program
Uniform Benefit Provided
Employee Assistance Program