Analyst – Business Systems

As a Business Systems Analyst based in Bangalore, you will drive supplier enablement, adoption, and process improvements for our global Supply Chain applications. You will engage internal stakeholders and external supply partners to strengthen their knowledge of these applications. By optimizing processes and improving application efficiency, you will help reduce supply chain costs.

You will join a dynamic, collaborative, and globally connected Supply Chain Business Systems team. We partner closely with international stakeholders in Purchasing, Logistics, and IT, as well as external suppliers. Our team thrives on seamless cross-functional communication, leveraging modern tools to deliver high-quality system integrations across multiple supply chain applications supporting multiple time zones and regions.

• : Develop and implement supplier enablement strategies for supply chain applications, including SAP Business Network (SCC) and Coupa.
• : Increase application adoption to meet business KPIs, including PO confirmation, ASN rate, and invoice first-pass rate.
• : Support business applications rollout in different phases, including training, knowledge sharing, communication and change management.
• Maintain key data elements in SAP ERP and business applications to support enablement.
• : Provide fast, reliable support for key Supply Chain applications (like Coupa and SBN-SCC) by resolving helpdesk tickets through ServiceNow.
• : Drive change management and business communications to support Application Rollout, Release Management, system upgrades.
• : Drive training and summit sessions, support to design end-user training materials and micro-learning courses to onboard internal stakeholders and external business partners.

• Experience: 2 to 3 of professional experience working with business applications.
• Education: A bachelor’s or master’s degree in any field of study.
• Domain Knowledge: Solid understanding of procurement, supplier management, and supply chain processes

·SAP MM or Ariba hands on experience, Reporting & Analytics skills, Procurement (S2P) experience, Master Data support, Supply Chain knowledge,Service Now exposure

• Excellent Communication skills (verbal and written) for clear and concise business communications
• Strong Computer skills and knowledge in Microsoft office applications (Ex. MS Excel, Word, PowerPoint, one Note, co-pilot)

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• : Experience managing projects using established methodologies—driving outcomes within scope, gaps, cost, and time schedules.
• : Background in developing end-user training materials, building micro-learning courses, and training stakeholders or external business partners.