HybridThree days remote per week; travel as needed for special projects.
Insurance
About the job
Requirements
A bachelor's degree in Business, Finance, or another related field, or an equivalent combination of education, training, and experience that supplies the necessary knowledge, skills, and experience to perform the essential functions of the job.
Five years of experience in insurance coordination, claims management, risk management, or related roles.
Experience supporting insurance policy administration, including applications, renewals, audits, and document management.
Familiarity with developing or supporting organizational policies, procedures, or risk mitigation processes.
Experience supporting the development or execution of risk management strategies, including identifying exposures, documenting risks, or assisting with mitigation plans.
Knowledge of Microsoft Office Suite and experience using document management and insurance database software.
Cultural competency and the ability to communicate effectively in a culturally sensitive manner with individuals and groups from diverse backgrounds.
Interpersonal skills to handle complex issues and situations, and poise, tact, and diplomacy when dealing with staff up to and including executive leadership.
Organizational skills and attention to detail in work processes.
Ability to maintain confidentiality and accurate paper and electronic records.
Ability to work independently with minimal supervision and manage multiple competing tasks in a fast-paced environment.
Ability to identify complex problems, interpret information, evaluate options, and implement solutions.
Ability to build relationships with constituents and organizations.
Responsibilities
Ensure adherence to standard operating procedures, regulations, guidelines, practices, and organizational policies.
Coordinate with insurance brokers, carriers, and third-party vendors to obtain information, resolve issues, and support program administration.
Draft, review, and redline Hold Harmless Agreements, and work with NYBC’s insurance broker to gather insurance documents required to run blood drives.
Work with NYBC attorneys to review insurance requirements in contracts and ensure compliance by internal and external parties.
Collect stakeholder information to complete and submit insurance applications accurately and efficiently.
Coordinate timely renewal of all insurance policies to ensure continuous coverage for NYBC.
Assist with insurance audits by preparing and organizing documentation, responding to auditor inquiries, and ensuring compliance with audit requirements.
Communicate insurance updates, changes, and requirements to internal departments and external partners.
Manage the claims payment process to ensure timely and accurate processing in compliance with insurance policies and regulations.
Maintain and update the organization's insurance SharePoint site, ensuring documents, policies, and procedures are current and accessible.
Submit insurance notifications and work with claims adjusters, the Legal Department, and business units to support effective claim management.
Maintain deadlines on deliverables and communicate regularly with business partners and internal clients about insurance and risk-related matters.
Create, analyze, and interpret insurance analytics and key performance indicators, including claims trends, coverage utilization, and exposure summaries, and present findings to departments across the enterprise.
Assist in developing, implementing, and updating enterprise-wide risk management processes, practices, and policies.
Support the design of risk assessment tools, workflows, and documentation to strengthen organizational risk oversight.
Identify opportunities to improve insurance workflows, claims handling, or risk reporting.
Produce written reports and insurance summaries and perform other insurance-related tasks as needed.
Participate in meetings and committees as needed.
Recommend improvements to business unit processes and practices.
Work on special projects and perform other related duties as assigned.
Travel as needed for special projects.
Desired Qualifications
Exposure to creating dashboards, reports, or key performance indicators.
Responsibilities
This Position is Remote 3 Days a Week with Benefits.
This position is enterprise-wide and is part of the Law Department team responsible for providing insurance and risk management support across the organization. The individual in this role will assist in managing insurance programs, developing, and maintaining risk management processes, and producing insurance-related analytics to support informed decision-making. The role includes collaboration with departments across the enterprise and contributing to the development of policies, procedures, and risk mitigation strategies.
Ensure adherence to SOPs, regulations, guidelines, practices and organizational policies.
Coordinate with insurance brokers, carriers, and third-party vendors to obtain information, resolve issues, and support program administration.
Draft, review and redline Hold Harmless Agreements and work with NYBC’s insurance broker to gather insurance documents required to run blood drives.
Work with NYBC attorneys to review insurance requirements in contracts to ensure compliance by internal and external parties.
Collect information from stakeholders to complete and submit insurance applications accurately and efficiently.
Coordinate the timely renewal of all insurance policies to ensure continuous coverage for NYBC.
Assist with insurance audits by preparing and organizing documentation, responding to auditor inquiries, and ensuring compliance with audit requirements.
Communicate insurance updates, changes and requirements to internal departments and external partners.
Manage the payment process for claims to ensure timely and accurate processing in compliance with insurance policies and regulations.
Maintain and update the organization's insurance SharePoint site, ensuring all with documents, policies, and procedures are current and easily accessible.
Submit insurance notifications and work closely with claims adjusters, the Legal Department and business units to support efficient and effective claim management.
Maintain deadlines on deliverables (milestones) and communicate regularly with business partners and internal clients regarding insurance and risk-related matters.
Create, analyze, and interpret insurance-related analytics and KPIs (e.g., claims trends, coverage utilization, exposure summaries) and present findings to departments across the enterprise.
Assist in developing, implementing, and updating enterprise-wide risk management processes, practices, and policies.
Support the design of risk assessment tools, workflows, and documentation to strengthen organizational risk oversight.
Identify opportunities for process improvement in insurance workflows, claims handling, or risk reporting.
Provide general support such as producing written reports, insurance summaries and performing various insurance-related tasks, as needed.
Participates in meetings and committees as needed.
Makes recommendations for improvements of business unit’s processes and practices.
Works on special projects as assigned.
Any related duties as assigned.
This Position is Remote 3 Days a Week with Benefits
Qualifications
Education:
Bachelor’s degree in Business, Finance, or other related degree.
Experience:
5 years in insurance coordination, claims management, risk management, or related roles.
Knowledge:
Experience supporting insurance policy administration, including applications, renewals, audits, and document management.
Experience collecting, organizing, and analyzing data; exposure to creating dashboards, reports, or KPIs is preferred.
Familiarity with developing or supporting the creation of organizational policies, procedures, or risk mitigation processes.
Experience supporting the development or execution of risk management strategies, including identifying exposures, documenting risks, or assisting with mitigation plans.
Knowledge of a variety of software applications (Microsoft Office Suite).
Experience in using document management and insurance database software.
Skills:
Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
High level of interpersonal skills to handle a variety of complex issues and situations.
Position requires demonstrated poise, tact, and diplomacy in dealing with a variety of staff up to and including executive leadership.
Strong organizational skills.
Strong attention to detail in all work processes.
Maintains a high level of confidentiality.
Abilities:
Ability to maintain accurate paper and electronic records.
Ability to work independently with minimal supervision.
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options and implement solutions.
Ability to effectively solicit, cultivate, and build relationships with constituents and organizations.
Travel:
As needed for special projects.
Any combination of education, training and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.
For applicants who will perform this position in New York City or Westchester County, the proposed hourly salary is $51.25p/hr. to $56.41p/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.
Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.
Overview
Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.