Graduate Sales Specialist
Posted on 7/19/2023
Octopus Energy

501-1,000 employees

Cloud-based renewable energy service
Company Overview
Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.
Brighton, UK
Experience Level
Desired Skills
Customer Service
Sales & Account Management
Customer Success & Support
  • Be an exceptional communicator, ensuring customers feel good about each and every every conversation and are motivated to upgrade their heating system
  • Proven track record of excellent customer experience
  • Either previous sales experience within a consultative environment or a strong passion for energy and decarbonisation
  • Excellent listening skills when dealing in b2c roles and great communication
  • A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business
  • It would be beneficial (not essential) to also have experience in technologies such as Solar Panels (Solar PV - electricity generation or Solar thermal - hot water), battery storage, Heat Pumps & electrical equipment
  • Develop and establish your sales pipeline with customers - from lead through to delivery and deliver sales in line with KPIs
  • Continue planning and targeting of the acquisition of new customers
  • Recording customer satisfaction and initiative best measures
  • Attend our own consumer marketing events to spread the word of heat pumps and how we can help! (virtual and non virtual depending on restrictions)
  • Provide excellent customer service through the sales process
  • Work with the wider teams to iterate propositions and materials for the consumer market
  • Become an expert in the process you're undertaking to customers and be an advocate for the technology