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Stantec

Global design and engineering consulting services

Infrastructure Practice Leader

Account Management +1Confirmed live in the last 24 hours
Full-timeChicago, IL, USA$181.1k - $280.6k /yr

About the Job

Requirements

  • A bachelor's degree in a related field and at least 15 years of related work, leadership, business development, and consulting experience, or an equivalent combination of education and related experience.
  • Professional registration in a related field.

Responsibilities

  • Achieve Business Center sales goals.
  • Develop and execute market growth strategies, maintain a deep understanding of market opportunities and trends, win new projects with key clients, develop and manage strategic client relationships, assess and pursue new markets and clients, and build the organization’s external visibility and industry presence.
  • Exceed client expectations through account management across the Business Center and personally lead accounts for major clients.
  • Achieve minimum client- and proposal-specific marketing and business development sales goals, including internal cross-selling initiatives, with a target of 50% of time.
  • Ensure at least four client feedback surveys are conducted annually and address issues by implementing and following through on action plans.
  • Lead and participate in pursuits and campaigns for major Business Center opportunities.
  • Drive the client relationship strategy with Principals and Business Center leaders to achieve strong client satisfaction survey results.
  • Provide net revenue forecasts by period, quarter, and year end.
  • Contribute hands-on to winning strategies and key pursuits as needed.
  • Lead Business Center growth through business development, key pursuits, and sales strategy.
  • Develop and manage the Business Center marketing and business development plan, including cross-selling.
  • Increase organizational visibility through key client engagements that share knowledge and innovation to enhance reputation and drive revenue.
  • Establish a Go/No Go review process with Principals and track compliance.
  • Partner with other Business Center Practice Leaders and leaders to collaborate on pursuits across geographies and business lines.
  • Ensure the opportunity pipeline is maintained and monitored to optimize business development plans and employee utilization rates.
  • Develop and maintain the integrated practice in the Business Center, including a cohesive brand, key client and account development and maintenance, and market and community outreach and engagement.
  • Achieve the Business Center’s organic growth targets.
  • Support the Regional Delivery Leader with oversight of project delivery, quality assurance and quality control, discipline excellence, technical and document quality, and best practices in executing work.
  • Foster design excellence across Business Center disciplines by implementing innovation, sustainable design principles, and technology.
  • Ensure compliance with the ISO-certified Integrated Management System and Project Management Frameworks.
  • Support the Business Center Operations Leader with the annual Business Center budget, including its vision, focus, priorities, and business performance goals.
  • Support the Business Center Operations Leader in meeting net revenue, gross margin, selling, general and administrative expense, and operating income targets.
  • Partner with the Business Center Operations Leader to develop and implement improvement plans for distressed business units and Business Centers.
  • Support utilization rate and backlog targets and collaboration and work sharing across the practice.
  • Drive the health, safety, security, and environment culture across the Business Center through visible leadership, proactive team engagement, monitoring leading and lagging indicators, meeting leading-indicator goals, and following up on Business Center improvement plans.
  • Support the Business Center Operations Leader in developing, attracting, engaging, and retaining talent.
  • Conduct quarterly office visits and Business Center-wide meetings with the Business Center Operations Leader to communicate the vision, business strategy, and progress on action plans.
  • Support the Business Center Operations Leader in managing performance and compensation through annual employee performance reviews, rate reviews, and short-term incentive and bonus allocation.
  • Perform other duties, responsibilities, and activities as assigned or changed.

About the Company

Stantec

Global design and engineering consulting services

Stantec is a global design and consulting firm that delivers professional services in multiple sectors, including buildings, energy and resources, environmental services, infrastructure, and water. It helps municipalities, governments, and private clients plan, design, engineer, and manage projects by offering planning, architecture, engineering, environmental, and project management services for a fee. The company differentiates itself through its global reach and multi-disciplinary teams that provide integrated solutions across many sectors, enabling end-to-end project delivery. Its goal is to help clients design and implement infrastructure, facilities, and environmental solutions that meet their objectives, operate efficiently, and serve communities over the long term.

Company size
10,001+
Company stage
IPO
Headquarters
Edmonton, Canada
Founded
1954

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