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Eurofins

Global lab testing and analytics network

Laboratory IT Support Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeOttawa, ON, CanadaCA$40k - CA$42k /yrIn-person

About the Job

Requirements

  • A diploma or degree in Information Technology, Computer Science, Laboratory Science, Chemistry, or a related field.
  • Knowledge of LIMS or other data management software is an asset.
  • Strong computer literacy and comfort with database systems.
  • A proactive approach to problem-solving.
  • Strong communication skills for working with both technical and non-technical teams.

Responsibilities

  • Maintain and update LIMS configurations, including creating and maintaining analytical packages and custom test lists and updating and managing regulatory guidelines.
  • Assist users in troubleshooting IT issues such as printer connectivity, remote connections, and network problems.
  • Escalate complex issues to senior IT staff when necessary.
  • Collaborate with IT and laboratory teams to ensure seamless integration of LIMS with other systems and workflows.
  • Participate in system validation, upgrades, and documentation processes.
  • Install and configure new workstations for laboratory and office environments.
  • Maintain an up-to-date inventory of IT equipment and supplies.
  • Provide support for special IT projects and initiatives as assigned.

Desired Qualifications

  • Familiarity with laboratory workflows and terminology.
  • Experience or knowledge in LIMS and/or chemistry.

About the Company

Eurofins

Global lab testing and analytics network

Eurofins provides global laboratory testing and analytical services to verify the safety, authenticity, and quality of products across food, water, medicine, and the environment. It operates a network of more than 900 laboratories in over 60 countries, offering access to more than 200,000 analytical methods. Its product work involves running specialized tests—using chemistry, biology, and other scientific techniques—to confirm origin, composition, and compliance of samples, such as detecting wine fraud or contaminant presence. The company differentiates itself through its massive, distributed lab network and broad portfolio, enabling standardized testing at scale and fast turnaround across many industries, rather than relying on a single specialty or location. Its goal is to protect public health and safety by delivering accurate, comprehensive testing data and helping clients meet regulatory and quality requirements.

Company size
10,001+
Company stage
IPO
Headquarters
Luxembourg
Founded
1987

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